Merry Maids

Suzanne M. 

on Citysearch

14 years ago

RUN THE OTHER WAY – DO NOT WASTER YOUR MONEY LIKE I DID. Made arrangements for two young women to arrive at my house between 8:30-9:00 to clean for 1.5 hours @$185 - yes, I know, exorbitant but I was in a bind. When someone called to confirm the appointment, she confirmed BETWEEN 8:30 AND 9:00 - her emphasis. Young women rang doorbell at 8:19 (I was standing at stove cooking and looked at clock.). I showed them in and to the two empty bedrooms and bath and was back at the stove at 8:24. They finished those rooms and I asked ... read more

Michelle06 

on Citysearch

16 years ago

DO NOT USE – On the first cleaning, where they charge by the hour, the maids were on their cell phones instead of cleaning and I got overcharged by an hour. During the routine cleanings, the maids were lazy and missed major items in the house that needed cleaning. Upon calling the manager, Thelma, she gave me an attitude and said I was impossible to please. She also said they have a time limit of 1.5 hours on the rountine cleanings. I called the corporate offices who told me that is untrue, and that each local Merry Maids is... read more

AmandaJones 

on Citysearch

16 years ago

Damged our property and refused to fix it! – We used MM in Pflugerville on 3/26. The cleaners left 5 white spots/splatters on our black granite counters. I tried to clean the spots myself but when I could not remove them I called MM on 3/29. On 3/30 an employee looked at the spots and offered to have them buffed or polished (she even said MM would replace them if necessary). Then we received a call from Thelma at MM who said they would do nothing. The owner won't even return our calls! This company is supposed to be insured ... read more

Tiffklin 

on Citysearch

16 years ago

Slackers and unprofessional – Well I had their services for about 2 months. First they started coming late and then only staying for an hour. My husband started to notice all the really did is vacuum and then wipe off the counters. After 4 times of them for only being here for an hour and even less, I called! I explained I was paying $100 a visit and they aren't even staying for an hour... I cancelled their services. Well that saturday morning at about 9 am the maids that cleaned my house showed up at our door to give us the... read more

Contributor 

on Citysearch

19 years ago

Editorial Review by Citysearch Editors – World's largest home cleaning network provides basic cleaning and customized services including oven cleaning, window washing, packing and unpacking.