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250 Monroe Ave NW, Grand Rapids, MI, 49503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm on the do not call registry but they keep cold calling.
This company call center keeps you on hold and transfers you 3-4 times. Be prepared to spend 2 hrs minimal on repeating yourself. They don't know how to spell. Sending a check of $27,000 with the incorrect spelling and calling back to get it fixed and spending another 3 hrs trying to get 1 letter fixed. I have memorized their process better than their own employees because I am on the phone for over 6 hrs total. Time I will NEVER get back and still they are unprofessional and worse if your Latino or speak Spanish. Closed my ... read more
I have nothing but positive things to say about Merrill. My husband and I have been working with Rua for the past 6+ years.
I got the run around from them, pretty bad. They spent a couple of days saying I didn't have an account. Then they wouldn't let me withdrawal the money. The online options for help lead in circles which ended with messages saying accounts were ineligible and to contact a specific center then it didn't give contact information for that center. Apparently they are a wealth management company that does so poorly. They have to spend all of their effort tricking people into not taking their money out of their accounts
Merrill Lynch Wealth Management has a 3 star rating with 8 reviews.
Merrill Lynch Wealth Management is closed now. It will open on Tuesday at 9:00 a.m.
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