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Merlin Complete Auto Care
- Auto Repair
- Carol Stream, IL
About this business
Our mission is to show the motoring public Life Is Better Without Car Payments. We want our customers to have a better lifestyle and spend their money on more things that are important to them. You don’t have to live with continued car payments. With the right maintenance, your car may last longer than you think. Merlin will show you a great way to save money with THE DRIVE FOR 200,000. THE DRIVE is easy, affordable and the industry’s most comprehensive “vehicle longevity” program. Merlin’s &ldq... read more
Location details
852 W Army Trail Rd, Carol Stream, IL, 60188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Do not buy any Groupon oil change coupons for this store. The store manager Scott is terrible. I was told to call 7 days before my Groupon expired last time I visited them. This is what I did today, and I was told it be over two weeks for anyone that had a Groupon, but only a week If I wanted a oil change without the Groupon. He made it a point to tell me the regular customers for his store come first. This is a manger that lacks training for customer service! I don't trust him anymore and will never take my car back. Update... read more
Very good service
10/10, would recommend. I drive a little over an hour just to get my car worked on by Scott and his team. Very trust worthy, and always explains things so I understand. Merlin has fair prices and great deals. Will continue to go here for any car needs I have in the future.
2 hours for an oil change. Told me 20 minutes wait, and no more than an hour. 90 minutes later still didn’t have my car up. Unrealistic expectations
PREDATORY SALES.... Scott is untrustworty and takes advantageof people.... SHOCKS DO NOT COST $850 EACH. Even with a discount they shouldn't cost more than the dealership. We took our vehicle in for some work and received an estimate for parts/labor. After the vehicle was taken apart we were told the parts were almost double what the estimate was. We told them to put it back together and do not do the work. I confronted Scott regarding the pricing issues. We were informed the parts could only come from the dealership, regard... read more
Frequently asked questions about Merlin Complete Auto Care
How is Merlin Complete Auto Care rated?
Merlin Complete Auto Care has a 4.4 star rating with 495 reviews.
When is Merlin Complete Auto Care open?
Merlin Complete Auto Care is open now. It will close at 6:00 p.m.
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