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MercyOne Waterloo Horizons
- Healthcare
- Waterloo, IA
About this business
We are MercyOne: a connected system of health care facilities and services dedicated to helping you live your best life.
Location details
3421 W 9th St, Waterloo, IA, 50702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm oddly confused about all the negative reviews. One of the best experiences I've ever had and has changed my entire outlook on life. I think about this place almost everyday since I've left, and I sincerely miss all of the staff. Every single one of them had a positive impact on me that I won't ever forget. I'm even headed back to school to get my bachelor's degree in a similar field, with the credit to my time spent here. I only ever heard positive things while I was there and a lot of people coming in from the outside t... read more
Worse place ever. Staff during the day was terrible. Very lazy... Night staff was great. Got kicked out of there with 4 days left. Manager very unprofessional as well as 1 if the couslers. Would not recommend to anyone. Going to new place were i told them the story and they stated they had alot of patients that have came from there on happy. Diffently was not a good place. Day staff would talk about other patients. Not a place that will hide your Confidentiality at all.. beware... Payton is 1 of the coulsers worsed ever. Lie... read more
Admittedly, this review is from a family member, rather than the patient. Also admittedly, while our loved one did voluntarily seek help, their resolve to quit drinking was questionable. Please consider that as you read this review. Alcoholism is a horrible disease. Especially when it hits someone young and is likely co-mingled with other mental health issues. Medical professionals spend a few hours during their education learning about alcoholism and in practice they become more experienced. They do care. But over time they... read more
This facility I feel don’t care for the patients, I had a dear friend in treatment following the program doing great, and there was a miscommunication and he was discharged, he was NOT ready, this place is suppose to be there to help with addiction not send people home, to go back to their addiction. I will never refer this treatment program or Maddison as a councilor to anyone! Now I’m watching him go through addiction again with no help because he was discharged!!! DO BETTER PEOPLE! Why do you think we have so much addicti... read more
Madison hung up in my face She didn’t have time to talk to me and I’m on the verge Relapse fire her and Abbey I need help
Frequently asked questions about MercyOne Waterloo Horizons
How is MercyOne Waterloo Horizons rated?
MercyOne Waterloo Horizons has a 2.3 star rating with 21 reviews.
When is MercyOne Waterloo Horizons open?
MercyOne Waterloo Horizons is closed now. It will open at 9:00 a.m.
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