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Mercyhealth Urgent Care–Crystal Lake

3.7

About this business

Location details

875 S Illinois Rte 31, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun8:00 a.m. to 2:00 p.m.
3.731 reviews
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Cassie Hayes's profile image
Cassie Hayes 
4 days ago

I've been here several times with our 4 kids. I don't think we have waited once. They are efficient, can do rapid tests on site, are kind and listen. Don't be put off by the building set up - if you want to get in and out without any hustle but with accurate and good care, you're in the right place! 

Andrew Borkowicz's profile image
Andrew Borkowicz 
2 weeks ago

When I called I was told last patient was at 730 so as long as I got there by 730 my 4 year old son would be seen. I showed up at the clinic door at 730. Lights were off and the nurses were yelling at me from their cars saying they are closed. I am beyond infuriated 

Andie Norton's profile image
Andie Norton 
a month ago

Sure, a 30$ copay but then.... Over $2k for a <20min assessment and urine labs. Insanity. These typically cost ~50$ AVOID AT ALL COSTS!!! Edit to add- I see they replied to make themselves look better. Dont let this fool you. I did them the curtesy of calling and they simply used the call to blame my insurance... uh no. Urinalysis labs for a UTI should not cost $1500+ that is not an insurance issue. I should mention even the person who answered my call was taken aback at the bill LOL let this be a sign to you. 

Stacy B's profile image
Stacy B 
a month ago
Elvedin Sarajlic's profile image
Elvedin Sarajlic 
2 months ago

I have my red eye in irritation. I get in checked in took him 2 minutes to take my information. Bring me right away in the room. Wash my eye clean everything. Give me medication. Everything was done in and out in 20 minutes. I never see the service like this in my life. The best people and the hospital I ever been.Thank you, guys, and god bless you, keep.Doing the good work 

Frequently asked questions about Mercyhealth Urgent Care–Crystal Lake

How is Mercyhealth Urgent Care–Crystal Lake rated?

Mercyhealth Urgent Care–Crystal Lake has a 3.7 star rating with 31 reviews. 

When is Mercyhealth Urgent Care–Crystal Lake open?

Mercyhealth Urgent Care–Crystal Lake is closed now. It will open at 8:00 a.m. 

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