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Mercyhealth Urgent Care–Crystal Lake

3.7

About this business

Location details

875 S Illinois Rte 31, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun8:00 a.m. to 2:00 p.m.
3.734 reviews
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Sally Ulreich's profile image
Sally Ulreich 
a week ago

Everyone at Mercy health Urgent Care was wonderful. And no waiting, I was in and out in 30 minutes. 

Joe Geraci's profile image
Joe Geraci 
a month ago

Went in for a swollen finger after 5 days. Explained it was painful to bend, warm to touch, and that it was red. The provider condescendingly asked me to show her where it was red, and when I did, was told she won’t start me on anything today and to come back if it gets worse. She looked at my finger for less than 15 seconds and made her decision while blowing off my concerns. 

April Langdon's profile image
April Langdon 
a month ago

Amy was very helpful to check in. Clean, free environment quick service. Very helpful and understanding about co-pay options. 

Cassie Hayes's profile image
Cassie Hayes 
2 months ago

I've been here several times with our 4 kids. I don't think we have waited once. They are efficient, can do rapid tests on site, are kind and listen. Don't be put off by the building set up - if you want to get in and out without any hustle but with accurate and good care, you're in the right place! 

Andrew Borkowicz's profile image
Andrew Borkowicz 
2 months ago

When I called I was told last patient was at 730 so as long as I got there by 730 my 4 year old son would be seen. I showed up at the clinic door at 730. Lights were off and the nurses were yelling at me from their cars saying they are closed. I am beyond infuriated 

Frequently asked questions about Mercyhealth Urgent Care–Crystal Lake

How is Mercyhealth Urgent Care–Crystal Lake rated?

Mercyhealth Urgent Care–Crystal Lake has a 3.7 star rating with 34 reviews. 

When is Mercyhealth Urgent Care–Crystal Lake open?

Mercyhealth Urgent Care–Crystal Lake is closed now. It will open tomorrow at 8:00 a.m. 

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