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Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department)

2.8

About this business

Location details

875 S Illinois Rte 31, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.839 reviews
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R H (Catalystmic)'s profile image
R H (Catalystmic) 
5 days ago

if you want actual medical care, this emergency room is not for you. It felt like everyone there got their degrees from a .com for $100. staff was dismissive of symptoms, had horrible bedside manner, kept forgetting things, and didn't have a clear methodology of treatment. i left the same way i came in and had to go to another e.r. much farther away. you're better off using chatgpt. 

H Jung's profile image
H Jung 
2 weeks ago

On February 10th, I went to the Mercyhealth ER with an Achilles tendon rupture. I met with a nurturing practitioner and asked her how to treat my injury. I decided her answer wouldn't help, so I went home without treatment. However, they charged me $1,041.76 for not even providing treatment. This bill is ridiculous. This is like a hospital using its position to take money from patients. I will never go to this hospital again. 

Mireya Camacho's profile image
Mireya Camacho 
a month ago

My kiddos and I have been here a couple times. The staff is great reception is awesome, doctors are great and attentive but the one we have loved is Jeanette.. she is wonderful, caring, sweet and comforting . She's awesome 

Marisa Burke's profile image
Marisa Burke 
a month ago

Felt rushed out and not listened to as soon as i mentioned having a women’s health issue they acted so cold and would not give me an ultrasound when I asked for one the Doctor told me “we don’t do that here for that” as if it’s not a hospital?? and it seemed like he thought it was funny when he could see I was getting mad. They kept asking me why I didn’t go to my doctor first even after I told them my doctor was the one who told me go. The male doctor interrupted me multiple times before I could tell him all my symptoms too... read more

Myroslav Karaim's profile image
Myroslav Karaim 
2 months ago

Frequently asked questions about Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department)

How is Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) rated?

Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) has a 2.8 star rating with 39 reviews. 

When is Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) open?

Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) is open now. It will close tomorrow at 12:00 a.m. 

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