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Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department)

3.2

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Location details

875 S Illinois Rte 31, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.229 reviews
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Joe Turner's profile image
Joe Turner 
on Google
a month ago

I give two stars… One to Robbie (very nice and genuine) who did my X-rays and cat scan, and one to the doctor I had (I don’t remember his name, but he was honest and answered question). I am taking 3 stars away… One for each of the 3 nurses that I had (not going to blast their names), they were cold and had no bedside manners. It sucks that I am now going to pay attention to where I go for help, even if it is a bit further during an emergency. 

Edith wirtz's profile image
Edith wirtz 
on Google
a month ago

All the doctors that have helped me multiple times over the last 6 months have been: Fantastic—Thank You Very Much for Helping Me!!!  

julie wende's profile image
julie wende 
on Google
2 months ago

This emergency room staff is horrible. The place was empty of patients when i arrived, i asked them why there was no patients, the girl told me shhh, don't jinx it. They did not take my health seriously, they did not take the rare disease I have seriously, which is scary to me, no emergency room or doctor has ever ignored the seriousness of what this disease does to a person, nor did they want to document the reason i ended up there. I am a fall risk, and they had me walking by myself, they stuck an IV in me and never came i... read more

Jay's profile image
Jay 
on Google
3 months ago

Worse ER I've ever been too. First time here, and the Doc automatically assumes im a drug addict. I never came here asking for pain meds. I came to see if my neuropathy spread to my hand or if it dislocated. I didnt get his name. He's a black doctor and he seems like he doesn't want to do his job. Idk if color has a part to play in this, but im a Cdl driver I can't take pain meds. Just so DISRESPECTFUL!!!!! 

Gwyn V's profile image
Gwyn V 
on Google
4 months ago

Wonderful staff! Very clean! They were very efficient. Always doing their best to make sure I was calm. Explaining each step. And very thorough 

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Frequently asked questions about Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department)

How is Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) rated?

Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) has a 3.2 star rating with 29 reviews. 

When is Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) open?

Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) is open now. It will close tomorrow at 12:00 a.m.  

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