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Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department)

3.2

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Location details

875 S Illinois Rte 31, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.231 reviews
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Joe Wilson's profile image
Joe Wilson 
4 weeks ago

Great doctors upstairs but going off my third visit to this emergency room downstairs, it’s a joke down here. I have soo much time of just sitting here n waiting for someone to come in and do something, that I have time to sit in this room right now and right this review. Very pushy, in a hurry, and absolutely NO bedside manner. I hate it. Can’t WAIT to leave! I will ask the dr if he knows of anyGOOD doctors in the area… thanks for nothing mercy. 

Bill Hughart's profile image
Bill Hughart 
a month ago
Joe Turner's profile image
Joe Turner 
2 months ago

I give two stars… One to Robbie (very nice and genuine) who did my X-rays and cat scan, and one to the doctor I had (I don’t remember his name, but he was honest and answered question). I am taking 3 stars away… One for each of the 3 nurses that I had (not going to blast their names), they were cold and had no bedside manners. It sucks that I am now going to pay attention to where I go for help, even if it is a bit further during an emergency. 

Edith wirtz's profile image
Edith wirtz 
2 months ago

All the doctors that have helped me multiple times over the last 6 months have been: Fantastic—Thank You Very Much for Helping Me!!!  

julie wende's profile image
julie wende 
3 months ago

This emergency room staff is horrible. The place was empty of patients when i arrived, i asked them why there was no patients, the girl told me shhh, don't jinx it. They did not take my health seriously, they did not take the rare disease I have seriously, which is scary to me, no emergency room or doctor has ever ignored the seriousness of what this disease does to a person, nor did they want to document the reason i ended up there. I am a fall risk, and they had me walking by myself, they stuck an IV in me and never came i... read more

Frequently asked questions about Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department)

How is Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) rated?

Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) has a 3.2 star rating with 31 reviews. 

When is Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) open?

Mercyhealth Hospital and Physician Clinic–Crystal Lake (Emergency Department) is open now. It will close tomorrow at 12:00 a.m.  

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