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875 S Illinois Rte 31, Crystal Lake, IL, 60014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Terrible customer! service nobody cares about anything but themselves
The doctors in this hospital are the absolute worst. I couldnt get one professional physician to give me straight answer on what turned out to be a potential gut disbyosis that I had to assume based on my on research as these doctors refused to provide any. Each doctor just passed me off to another like a hot potato to where I felt they just didn’t want to deal with my situation. I’ve never felt so unheard as a patient in my life. These doctors put me through multiple tests just to give me no answers or diagnosis. I would no... read more
This rating is for the billing department, I called with my insurance information and received a bill saying uninsured and provided no codes for me to submit to my insurance for payment. I’d give 1/4 of a star if I could because now I have to spend my time straightening this out and was left on hold so long that office closed, which is 4:30.
Mercyhealth Hospital and Physician Clinic–Crystal Lake has a 2.8 star rating with 100 reviews.
Mercyhealth Hospital and Physician Clinic–Crystal Lake is open now. It will close at 6:00 p.m.
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