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Mercyhealth Hospital and Physician Clinic–Crystal Lake

2.8

About this business

Location details

875 S Illinois Rte 31, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8100 reviews
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White Mamba's profile image
White Mamba 
2 weeks ago

Terrible customer! service nobody cares about anything but themselves 

Kathy King's profile image
Kathy King 
3 weeks ago
Mark Harrison's profile image
Mark Harrison 
a month ago

The doctors in this hospital are the absolute worst. I couldnt get one professional physician to give me straight answer on what turned out to be a potential gut disbyosis that I had to assume based on my on research as these doctors refused to provide any. Each doctor just passed me off to another like a hot potato to where I felt they just didn’t want to deal with my situation. I’ve never felt so unheard as a patient in my life. These doctors put me through multiple tests just to give me no answers or diagnosis. I would no... read more

Bill Hughart's profile image
Bill Hughart 
a month ago
Karen Crutcher's profile image
Karen Crutcher 
a month ago

This rating is for the billing department, I called with my insurance information and received a bill saying uninsured and provided no codes for me to submit to my insurance for payment. I’d give 1/4 of a star if I could because now I have to spend my time straightening this out and was left on hold so long that office closed, which is 4:30. 

Frequently asked questions about Mercyhealth Hospital and Physician Clinic–Crystal Lake

How is Mercyhealth Hospital and Physician Clinic–Crystal Lake rated?

Mercyhealth Hospital and Physician Clinic–Crystal Lake has a 2.8 star rating with 100 reviews. 

When is Mercyhealth Hospital and Physician Clinic–Crystal Lake open?

Mercyhealth Hospital and Physician Clinic–Crystal Lake is open now. It will close at 6:00 p.m.  

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