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Mercy Medical Center: Emergency Room
- Emergency Medicine
- Dubuque, IA
About this business
Specialties Mercy Medical Center - Dubuque is the leading hospital in the tri-states, with the most comprehensive cardiology center in the area and the only level II regional neonatal intensive care unit. We offer a wide range of inpatient and outpatient services to meet your health care needs, including some of the most comprehensive and progressive programs available today. History Established in 1879. In 1879, the Sisters of Mercy arrived in Dubuque at the request of Bishop John Hennessy to launch a healing ministry now k... read more
Location details
250 Mercy Dr, Dubuque, IA, 52001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
Went here with a verified and documented medical problem that can and does kill people. Patient intake/admissions was terrible and rude from the moment I walked in. Triage nurse left me sitting there with alarms going off to do whatever she was off doing. They sent me back to the waiting room where they had a man sitting in there who was clearly in a lot of pain who was to the point where he didn’t even know where he was and they weren’t doing anything for him. When they did get me back, the same registration lady came back ... read more
Dr Gudenkauf was very dismissive to my daughter and her medical issues. My daughter had nasal surgery about a month ago and was experiencing lightheaded and nausea and she did nothing for either thing. She looked in her nose and said we can do a CT scan if it would make YOU feel better. The CT was normal so she just sent her home with an instruction sheet for seasonal allergies. We were very unhappy with her bedside manner.
I would strongly advise against choosing to use Mercy One Turning Point in Dubuque. While the doctor who did my evaluation was nice enough, receiving any kind of help or care from the staff at Turning Point is harder than pulling out your own teeth. It doesn’t matter when you call the office because no one ever picks up the phone. Even after leaving messages, I still have yet to receive a call back… two days later. When I had my initial evaluation done at the end of 2024, my ride waited for me in the lobby and told me after ... read more
I called to ask about the possibility of getting in sooner for a pregnancy infusion because I was feeling very unwell. The nurse I spoke with responded in a highly unprofessional and disrespectful manner, saying, "This isn't McDonald's, you can't just place an order." When I asked if I could speak to someone about the cost of an ER visit, he dismissed my concern by saying that the price shouldn’t matter if it’s an emergency. This experience left me feeling unheard and disrespected during an already difficult time. I would no... read more
Waited 3 hours to be seen. Nobody was moving. Only a handful of patients. Ridiculous.
Frequently asked questions about Mercy Medical Center: Emergency Room
How is Mercy Medical Center: Emergency Room rated?
Mercy Medical Center: Emergency Room has a 2.3 star rating with 54 reviews.
When is Mercy Medical Center: Emergency Room open?
Mercy Medical Center: Emergency Room is open now. It will close at 11:59 p.m.
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