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Mercy Medical Center - Emergency Department

2.7
  • Aurora, IL

About this business

Welcome to Mercy Medical Center – A Prime Healthcare Facility Mercy Medical Center, located in Aurora, Illinois, is proud to join the nationally recognized Prime Healthcare family of hospitals. As part of this award-winning health system, Mercy continues its long-standing tradition of delivering high-quality, compassionate care with enhanced resources, advanced technology, and a renewed commitment to excellence. A Legacy of Care Since 1911 Founded in 1911, Mercy Medical Center has been a trusted healthcare provider in the... read more

Location details

1325 N Highland Ave, Aurora, IL, 60506, United States

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2.729 reviews
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Carla S.'s profile image
6 years ago

If you live between Delnor and Mercy, go to Delnor. I have lived in Aurora unfortunately since 2002. I have gone there twice. Once when my baby had a high fever and rash over his trunk and no one could figure it out. These stupid, reckless, unprofessional nurses stuck my baby over ten times to try and get a vein when they had a phlebotomist on staff. You MORONS! As a new mom I didn’t know I could ask for a specialist. My baby was writhing in pain and they asked US TO HOLD HIM DOWN. Those nurses are the bottom of the barrel w... read more

Debbie W.'s profile image
11 years ago

Do Not go to this hospital! I was visiting a relative in the Behavioral dept were patients were watching TV of a show on how to kill your wife and baby! The show they were watching showed step by step on how to do it. The nurses were not paying any attention to the patients but gossiping to each other. Then when we tried to have our relative transferred to another hospital they wouldn't do it. They started telling lies about the patient to us. All day long the patient asked to see the social worker and at the end of the day ... read more

caylindra's profile image
13 years ago

One star is way to good for this place! I would never go here again. The behavior health program is horrible. 

goldenrules's profile image
goldenrules 
13 years ago

I have an immediate family member that has been in ICU for 6 days. While we appreciate hard work that most of the nurses have been doing, it will be reported to administration how one shift of nurses cannot get themselves off their chairs or away from their computers, looking at wedding pictures and vacation plans. Using their cell phones to take pictures of their butts, laughing and fixing their hair for most of the day. We did not ask for pillows to be fluffed, we only asked for things that we could not do and that we felt... read more

med1's profile image
13 years ago

All hospital patients need to stop their complaining and think about what the're there for. You are in the hospital for medical treatment. The nurses and doctors are professionals and competent in what they are there to do... to save your but. Not kiss it. The hospital is not a hotel. Patients have no idea what it takes to be a nurse or doctor. Patient's survival and health needs are the priority of the nurse and doctor. If you expect to be waited on hand and foot and think you're the only patient in the hospital, think agai... read more

peanut4453's profile image
peanut4453 
14 years ago

I was at Provena Mercy Hospital on 7/11 for surgery that required 1-1/2 days in ICU. The nurses were rude, and did not want to cooperate when I told them I was in so much pain I could hardly stand it. The ICU unit was unbelievably loud and the room was not very clean. After being taken up to a regular room, I was put into a room with a woman who was about 98 years old and dying. I am 50 years old and was in for a procedure that was somewhat minor. This room smelt of poop and pee and the woman would get irate with the nurses ... read more

Frequently asked questions about Mercy Medical Center - Emergency Department

How is Mercy Medical Center - Emergency Department rated?

Mercy Medical Center - Emergency Department has a 2.7 star rating with 29 reviews. 

When is Mercy Medical Center - Emergency Department open?

Mercy Medical Center - Emergency Department is open now. It is open 24/7. 

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