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Mercy Intensive Outpatient Behavioral Health - 10004 Kennerly
- Healthcare
- St. Louis, MO
About this business
Location details
10004 Kennerly Rd Suite 280B, St. Louis, MO, 63128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:30 a.m. to 4:30 p.m. | |
| Wed | 08:30 a.m. to 4:30 p.m. | |
| Thu | 08:30 a.m. to 4:30 p.m. | |
| Fri | 08:30 a.m. to 4:30 p.m. | |
| Sat | 08:30 a.m. to 4:30 p.m. | |
| Sun | Closed |
I rarely leave reviews, but I feel a responsibility to share our experience with the adolescent IOP at Mercy South so other families can make informed decisions. My child entered this program following a recent behavioral health hospitalization, so clear communication, structure, and coordination of care were critical. Unfortunately, that is not what we experienced. From the very beginning, the intake process was disorganized and confusing. We spent hours repeating the same information to multiple staff members without a cle... read more
If I could give zero stars I would. The program did not help my teen! They discharged her early from the program with no explanation, they didn't suggest any other services ... They truly do not care about the well being of your children. I never received any warning that there was an issue, they just aggressively bombarded me when I walked in to pick up. I have yet to hear from anyone from the office as they claimed they were going to call me. THE WORST Experience EVER!
They should be able to receive -5 stars. How are they allowed to treat the very people who need their help badly? The first day I took my daughter I noticed the rude, condescending, and overall disturbing behavior of the receptionist. She was treating my daughter and me differently than the ppl of other racial backgrounds. I pulled my daughter out because she also did not feel comfortable. She was the only black child. Today the receptionist refused to give me the complaint number. Stating she didn’t know it. While rolling h... read more
I went to Mercy’s Intensive OutPatient DBT program. This program is for the ages 18+ and exposes patients to all walks of life and different experiences from other patients. The program teaches individuals skills to help regulate emotions and handle the heavy or uncomfortable situations life presents. The group therapist Carrie was absolutely fantastic and changed my life. This program changed my life and changed how I view myself and the world as a whole. If you are struggling with repeated unhealthy behaviors, or feel lost... read more
Frequently asked questions about Mercy Intensive Outpatient Behavioral Health - 10004 Kennerly
How is Mercy Intensive Outpatient Behavioral Health - 10004 Kennerly rated?
Mercy Intensive Outpatient Behavioral Health - 10004 Kennerly has a 2 star rating with 4 reviews.
When is Mercy Intensive Outpatient Behavioral Health - 10004 Kennerly open?
Mercy Intensive Outpatient Behavioral Health - 10004 Kennerly is closed now. It will open tomorrow at 8:30 a.m.
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