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Mercy Hospital Urgent and Outpatient Care, Jackson

2.3

About this business

Specialties: PLEASE NOTE: The hours noted are for the facility only. Express Care and Services hours vary between facilities and holidays. Please visit our website for more information 

Location details

7337 Caritas Circle Northwest, Massillon, OH, 44646, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
2.36 reviews
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Suzanne Overbey's profile image
Suzanne Overbey 
on Google
2 months ago

I love coming here for any labs, scans or stat care needs. Everyone in the department is friendly and helpful. The stat care, when appropriate is far faster and cheaper than the ER. 

Natalie Bishop's profile image
Natalie Bishop 
on Google
5 months ago

Completely understandable why this place has such a low rating. They make everything so goshdarn difficult. Put me on hold for 20 minutes to tell me they can’t schedule an appt with me for some dumb reason. I don’t know if it’s this location specifically but it’s a joke. 

Sondra Bradshaw's profile image
Sondra Bradshaw 
on Google
a year ago

Dr. Michael Smith PA-C (Pain Management) made me feel so small, as if my pain didn't matter... I am 25. 3 years ago, I fell about 12 feet and landed on concrete directly on my back. I broke both of my scapulas, my transverse process of vertebra, some ribs, L1-L3 of my lumbar spine and my ilium bone. I had 3 months off of work and was unable to move my arms and legs. I was in so much pain. And the pain never stopped. It improved after my bones healed, of course, but the pain never left. I can hardly move my upper extremities ... read more

Brianna Klink's profile image
Brianna Klink 
on Google
2 years ago

Rudest doctors office I’ve ever been to. We had an appointment at 11. We showed up 15 minutes prior and got moved from office to office then proceeded to wait in the waiting room for over a half an hour after confirming I had checked in down the hall. Everyone we spoke to had such an attitude and made us feel like we were a bother. I hope we never have to come here again. 

Bethanytt Youngjh's profile image
Bethanytt Youngjh 
on Google
3 years ago

Absolutely the WORST place to go if you need help! HORRIBLE wait times. And it's not because they are switching over to a new system, that happened weeks ago and I have already been put in their system 5 times! Unprofessional, unfeeling staff members. Seriously so upset Cleveland Clinic bought out Mercy. Will never go back now. 

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Frequently asked questions about Mercy Hospital Urgent and Outpatient Care, Jackson

How is Mercy Hospital Urgent and Outpatient Care, Jackson rated?

Mercy Hospital Urgent and Outpatient Care, Jackson has a 2.3 star rating with 6 reviews. 

When is Mercy Hospital Urgent and Outpatient Care, Jackson open?

Mercy Hospital Urgent and Outpatient Care, Jackson is open now. It will close at 9:00 p.m.  

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