Mercy Hospital Preop Clinic

Princess S 

on Google

2 weeks ago

9/9 update - STILL CAN’T TALK TO MY MOM DAILY. OVER A MONTH AND THEY HAVE NOT REPLACED THE NON WORKING PHONE IN HER ROOM AND REFUSE TO PUT HER IN ANOTHER ROOM. MY MOM IS A DEMENTIA PATIENT. PRETTY SOON SHE WON’T REMEMBER WHO I AM AND THEY ARE PREVENTING ME FROM TALKING TO HER DAILY! SEE BELOW FOR NEW PICTURE OF MY MOM’S FRIEND TRYING TO GET IN CONTACT WITH HER AND SHE CANT 8/29 - still no working phone in my mom’s room. They refuse to transfer her to a room with a working phone or put a working phone in the room. Reign/Rain ... read more

Princess S 

on Google

4 weeks ago

8/29 - still no working phone in my mom’s room. They refuse to transfer her to a room with a working phone or put a working phone in the room. Reign/Rain on 7th floor attitude is despicable! Not welcoming or helpful compared to other nurses at the nurses station. I pray for the day my mom leaves this hospital and placed in a memory care facility. Update : Since they had my review removed. And still another day without a working room phone for my mom. I’ve spoken to SEVERAL people in regards to this matter and still no phone.... read more

Robin Champaign 

on Google

a month ago

After miserable treatment at the pineville Atrium ED, we then experienced same if not worse treatment for our 90 yo mom at Atrium blythe blvd. She was finally admitted to 3rd fl of Mercy. We were very pleased with her care there although we did experience the skin check from head to toe that others remarked about. Dr L was fantastic. The team working with him was as well. My mom improved significantly and was transferred to Atrium’s Home Hospital. One question arose when she arrived home she was supposedly given Rim Ron an a... read more