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Mercy Hospital of Buffalo Emergency Room

1.9

About this business

Serving Buffalo and Western New York communities, Mercy Hospital of Buffalo is a tertiary care center that offers the highest level of stroke and heart care. Accredited by the Joint Commission to treat the most complex stroke cases, we also deliver a full range of cardiac care. 

Location details

565 Abbott Rd, Buffalo, NY, 14220, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
1.940 reviews
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Dawn's profile image
Dawn 
on Google
a month ago

Went on a Wednesday night, arriving around 10pm. While we weren't taken back until 5am, I'm not complaining. EVERYONE working in the waiting room made sure we were taken care of -- even the security guards. We had warm blankets, they cleaned up my mom's injury, they got us a wheelchair, they cleaned all of the waiting room chairs and checked on my mom frequently. The team in back was equally as supportive and communicative. We received great care, and everyone was empathetic and patient with us even though they had a full pl... read more

Mark Wolf's profile image
Mark Wolf 
on Google
a month ago

Been in mercy hospital’s ER three times this week with 20 something daughter with cardiac issues. The first visit was over 8 hours and the ER Doc said she had pneumonia and sent us on our way with antibiotics. Her PCP and cardiologist said no way and they sent us to mercy er for an echocardiogram. That visit was also 8 hours and the dr. said an echocardiogram wasn’t necessary. Gave us a script for prednisone and sent us on our way. The cardiologist was furious. He said he will be on call at mercy on 7/27/2025 and that we sho... read more

Joseph Fetzer's profile image
Joseph Fetzer 
on Google
a month ago

Absolutely useless. I had to take my girlfriend to the emergency room after taking her to immediate care and being sent there. I called her primary care doctor and was told she could not be treated as an outpatient. We spent 7+ hours in the emergency room without even being seen. Absolutely unacceptable!!! They should be ashamed. Update- I've filed a complaint with the NYS health department. I understand nothing will probably be done. I encourage people to file a complaint with NYS health dept. Perhaps if enough complaints a... read more

Jodi Miller's profile image
Jodi Miller 
on Google
3 months ago

If I could give this ER a zero I would. I’ve been here since 10:30 Am. Sat in the outer waiting room for 4 hours with a dislocated hip. Was takenback for xrays. Was left in a hokding room for an hour with no assistance. Then taken back to the ER waiting room. Thwm placed in a bed in the hallway for another hour. Still sitting here. Haven’t seen a doctor. No xray results. No idea how much longer this will be. If I could walk I would leave but I am stuck. Horrible place. Clearly understaffed. 

Fatoumata Balde's profile image
Fatoumata Balde 
on Google
4 months ago
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Frequently asked questions about Mercy Hospital of Buffalo Emergency Room

How is Mercy Hospital of Buffalo Emergency Room rated?

Mercy Hospital of Buffalo Emergency Room has a 1.9 star rating with 40 reviews. 

When is Mercy Hospital of Buffalo Emergency Room open?

Mercy Hospital of Buffalo Emergency Room is open now. It will close at 11:59 p.m.  

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