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Mercy Hospital of Buffalo
- Healthcare
- Buffalo, NY
About this business
Serving Buffalo and Western New York communities, Mercy Hospital of Buffalo is a tertiary care center that offers the highest level of stroke and heart care. Accredited by the Joint Commission to treat the most complex stroke cases, we also deliver a full range of cardiac care.
Location details
565 Abbott Rd, Ste 3-109, Buffalo, NY, 14220, United States
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Staff are very friendly and helpful
Worst experience I have ever had, always have loved mercy hospital for years always have been my go to hospital, I came in with headaches for for five days non stop, I was put in a room after 2 hours of waiting, after another hour Dr came in after PA and student, Dr said wanted to do X-rays of my brain to make sure that I had nothing going on, nurse came in after waiting 2 hours after Dr said X-ray, told me to get up I was going to X-ray, I was laying down resting after they gave me the headache cocktail they call it mixed w... read more
The care at Mercy Hospital Emergency Room was Excellent. Nurses were very caring and met all the patients needs. Everyone was pleasant and helpful. So happy to find my new go to hospital. thank you Mercy and your staff.
On September 21 I was transport to Mercy Hospital from wellness urgent care Dunkirk NY having a heart attack thanks to everyone for saving my life and a big shout to Nurse Allsun hope correct spelling.9/23 /21 day shift 722W being from Iowa She help.me up and above the call duty AWESOME.PERSON Thanks so much
Family member with a life threatening asthma attack was treated inhumanely. COVID negative. Delayed treatment, struggling to breathe and forced to wear a mask when lungs aren’t working and is slipping in and out of consciousness. Threatened to be kicked out of the hospital and deny treatment if mask isn’t pulled over nose when patient is clearly struggling to breathe already and isn’t being treated. Unprofessional staff who clearly have forgotten their hippocratic oath. These “hEaLtH pRoFfEsSiOnALs” should find another job i... read more
Business response:
We are very sorry to learn of your recent experience at Mercy Hospital. While we are required to enforce COVID-19 protocols throughout our facility, we want to ensure that these practices are being follow through in a respectful manner that is in the best interest of our patients and staff. We'd like to look into what occurred during your family member's visit and address this with our staff. Please call our patient representative at (716) 828-2044 at your earliest convenience.
I will never ever recommend Mercy hospital to anyone. They falsely charged my insurance company for things that didn't even happen. They charged the insurance company for me seeing a ER doctor that I never saw. While in the ER no doctor came into the room at all. after being there an hour 45 minutes a doctor comes around the corner ( how I knew he was a Dr his tag hanging from his neck said DR) and tells me that I have a two hour cap and have to leave in 15 minutes. They also charged my insurance company for IV fluids that I... read more
RecommendedI cannot thank the staff enough , from multiple departments , for saving my brothers life!! It is truly amazing what you guys do and I am forever grateful. Some many of the faces I see daily have blessed my family. You are all Superstars and Miracle workers. From the bottom of my brothers heart and mine, we thank you❤️
Business response:
Thank you, Jamie. We really appreciate you taking the time to share your brother's experience and acknowledging our staff.
I have been in Mercy Hospital several times. A few of the times for outpatient care and most recently for acute appendicitis. Every time I was there, I was treated with respect and a knowledgeable staff. I was treated as if I was the only patient they had. Everyone explained to me in detail what the procedure(s) were going to be and answered all my questions. I couldn't have asked for better care. Thank you all for everything.
had a baby in May & one of my nurses in the maternity ward (they were all absolutely wonderful) but I believe her name was Kim & she worked overnights..she was the kindest sweetest woman. she treated my babygirl like her own & was great with her. even gave her her first little bath.. I had the best experience even being stuck in my room the whole time I wouldnt have wanted to be at any other hospital!!! thank you all so much.
Frequently asked questions about Mercy Hospital of Buffalo
How is Mercy Hospital of Buffalo rated?
Mercy Hospital of Buffalo has a 2.7 star rating with 1,106 reviews.
When is Mercy Hospital of Buffalo open?
Mercy Hospital of Buffalo is open now. It is open 24/7.
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