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Mercy Hospital & Medical Center- Emergency Room

3.3

About this business

Location details

2525 Michigan Avenue, Chicago, IL, 60616, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.3120 reviews
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frogirin !!'s profile image
frogirin !! 
3 weeks ago

This hospital is kind of dirty and old in design besides that I went in due to chest pains and my sugar being extremely high, 400 mg/dL and i wanted to vomit. I arrived at this hospital at 3AM i wasn’t seen about what was wrong until 4AM all they did was ask what’s wrong and for urine. I was sat BACK in the lobby until 7AM to be called by a male doctor that looked right at me and left which me and my girlfriend stood up and chased after him after he left to get his attention when i raised my hand and got up when my name WAS ... read more

Fernando Chavez's profile image
Fernando Chavez 
a month ago

My wife visited the hospital for an elbow injury, but we’ve been waiting for over two hours without any sign of a doctor checking on her. I’m disappointed. 

Rashada's profile image
Rashada 
11 months ago

I visited Insight Hospital’s Emergency Department (2509 S. Michigan Ave, Chicago) on October 31, 2025, for severe abdominal pain, nausea, and constipation. This was my third visit that week. During my earlier visits, Dr. Hurkes provided compassionate and effective care. However, this last visit was completely different. Despite being in significant pain, I waited over four hours with no communication or treatment. I repeatedly asked to speak with Dr. Uzma Ahmad, the attending physician, but was told she was too busy. I was a... read more

Elon's profile image
Elon 
a year ago

I had to be rushed to the emergency room for a suicide attempt and an extremely rude elderly black woman was doing my intake. 

Crystal's profile image
Crystal 
a year ago

Went in for kidney stones and was in immense pain. Was asked where to send my prescriptions, gave them the address, and they sent them to a pharmacy 30 mins away. Called to have them resend it and was denied because the dr who saw me wasn't there. Checked my rx and the person who wrote it, never actually saw me. So because of their mistake, I either have to suffer in pain or go back to the er in person to try and get it rewritten. I have no car to get there or the pharmacy. I am also currently sick and don't want to go on pu... read more

Frequently asked questions about Mercy Hospital & Medical Center- Emergency Room

How is Mercy Hospital & Medical Center- Emergency Room rated?

Mercy Hospital & Medical Center- Emergency Room has a 3.3 star rating with 120 reviews. 

When is Mercy Hospital & Medical Center- Emergency Room open?

Mercy Hospital & Medical Center- Emergency Room is open now. It will close at 11:59 p.m. 

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