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Mercy Health and Rehabilitation Center
- Physical Therapy
- Auburn, NY
About this business
Mercy Health & Rehabilitation Center is a nonprofit organization offering various short- and long-term rehabilitation services. It provides various care and treatment services for patients suffering from dementia. The organization provides respite care services, such as pain and medication management. Its adult day health care programs offer nursing care, exercise and walking programs. It recreational activities include social interaction and beauty care services. It has a therapeutic recreation department that provides phys... read more
Location details
3 Saint Anthony St, Auburn, NY, 13021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Was this senior care facility's staff friendly? Yes, they went above and beyond Did this senior care facility use current and safe equipment? Yes How would you compare this senior care facility to other senior care facilities you have visited? There is no comparison! Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? No, they've never taken personal calls with me Was this senior care facility clean? Yes! I was amazed at how clean it was!
Was this senior care facility's staff friendly? Yes, they went above and beyond Did this senior care facility use current and safe equipment? Yes How would you compare this senior care facility to other senior care facilities you have visited? There is no comparison! Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? No, they've never taken personal calls with me Was this senior care facility clean? Yes! I was amazed at how clean it was!
worst place in the world to put your loved one was a nightmare horrible service NO drs around nurses needed attitude adjustments food was horrific same exact food every single day ugh cold and disgusting.call for assistance touse bathroom ha might as well bring a pan if you ever should put anyone you really love there,they should be closed down a disgraceful place.trust me i spent 5 agonozing days there 5 too much.would not put it pass them to abuse there patients .
This place was terrible...a complete nightmare. They never had enough help! My great grandmother died there. Please don't put a loved one there.
I spent 9 days at Mercy in June 2013 after hip replacement surgery. I received excellent care. Even the food was good. The staff made the stay fun. The PT people really knew their stuff. I have nothing but praise for this facility. The CNAs are worth their weight in gold ----- I'm sure they are not paid anywhere near their worth. I would recommend Mercy without hesitation.
Are you confident that this provider will continue working with you until a solution is reached? No, I'm always worried they're going to settle with a solution that isn't the best Did this nursing home answer all of your questions? No, I left confused and frustrated Did this provider have reasonable prices? Not at all, they were ridiculous!
Is this provider's business conveniently located? Sort of, but its pretty far away from everything
I went to visit my friend there who has Huntington's Disease today. She was very dirty looking and her hair was very greasy. She is of sane and lucid mind and she informed me that it had been 5 days since she had been bathed. I spoke with a patient advocate who informed me that baths are only provided twice a week! Not only was she dirty, but her room was disgusting. Every surface was grimy and sticky. My feet were sticking to the floor when I walked in. Food has not been allowed in her room for months so I am not sure why h... read more
Frequently asked questions about Mercy Health and Rehabilitation Center
How is Mercy Health and Rehabilitation Center rated?
Mercy Health and Rehabilitation Center has a 2.6 star rating with 8 reviews.
When is Mercy Health and Rehabilitation Center open?
Mercy Health and Rehabilitation Center is closed now. It will open tomorrow at 8:00 a.m.
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