This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercy Clinic OB/Gyn - Medical Tower B Suite 4017
- Obstetricians & Gynecologists
- Creve Coeur, MO
About this business
Location details
621 S. New Ballas Rd, Tower B, Suite 4017-B, Suite 4017-b, Creve Coeur, MO, 63141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The doctor is terrific, but the front office staff leaves a lot to be desired. I had an HOUR wait time for my 5 minute appointment. There was one receptionist for 20 patients in the waiting room. She seemed very unorganized and told me she wasn’t even sure the doctor could see me. It ended up being a nonissue and she seemed uninformed. I was put on hold for 10 minutes earlier in the day and gave up on getting an answer. She told me that wasn’t true.
Receptionist lied to me and said they do not accept my insurance after I called prior to confirm they take it. I missed my appointment and wasn’t able to be seen as a high risk patient because the woman lied. I called back to see if they take it to see if there was a mix up. They again confirmed they in fact accept my insurance. How can someone tell you they don’t accept it, if they do? I feel she purposely embarrassed me and turned me away.
Dr. Lagow is wonderful, BUT I’ve had one too many poor experiences. Most recently I scheduled a well woman exam. I arrived 20 minutes early and checked in. 30 minutes after my scheduled appointment time, I asked the front desk for an update. The woman working informed me they’d no longer be able to see me. I asked if this would reflect as a missed appointment on my end and she assured me it would not. Fast forward ten days and I receive a letter in the mail stating I’ll be dropped as a patient if I continue to miss appointme... read more
Buyer beware - apparently one 15-minute chat with an OB here is equivalent to a binding contract to stick with that particular doctor until the end of your pregnancy. I picked my first OB appointment based on who was available to see me on the day I needed the appointment, and now no other Mercy doctor will see me. Evidently it's of no consequence that I didn't click with this particular doctor and would in fact like to have somebody else by my side at delivery. No, if I want to give birth in this hospital, it's this doc or ... read more
Frequently asked questions about Mercy Clinic OB/Gyn - Medical Tower B Suite 4017
How is Mercy Clinic OB/Gyn - Medical Tower B Suite 4017 rated?
Mercy Clinic OB/Gyn - Medical Tower B Suite 4017 has a 2.7 star rating with 23 reviews.
When is Mercy Clinic OB/Gyn - Medical Tower B Suite 4017 open?
Mercy Clinic OB/Gyn - Medical Tower B Suite 4017 is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com