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Merchant's Tire & Auto Centers
- Tires
- Laurel, MD
About this business
Specialties At Merchant's Tire & Auto Centers We strive to be a go-to resource for your car's health featuring Passenger, Performance, and Light Truck Tires, Brake Services, Alignments, Oil Changes, and Tune-Ups! When your vehicle needs work, we deliver with: * Convenience: Our stores are open early and late -- and on Sunday to serve you better! * 30-day ride guarantee: If you don't love your tires after riding on them 30 days, we'll trade them at full value. * Free lifetime tire rotation: Every six months on tires you buy f... read more
Location details
14814 Baltimore Ave, Laurel, MD, 20707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Near the end of 2018, Merchant's Tire & Auto became NTB - National Tire & Battery. Merchant's service has been excellent. However, once a guy tried to rip me off by offering fuel system service on my 2000 Accord. Wisely, I declined and replied that I would look at my owner's manual. Honda's manual doesn't mention such service. This past fall, I tried three times via on-line appointment to get an engine oil & filter service and was informed that the waiting time would be one to two hours! I refused.
I had servo problems with my car, I had to go back five times. The manager, garret and the technican worked nonstop in tell they was able to solve the problem,I was happy. The customer service by all was outstanding it was a good idea for me to make the chose to use merchants, I wish I could remember the tech name. Outstanding,
Today's experience. I had a flat tire in my trunk and went to Merchant's tire shop at 14814 Baltimore Ave Laurel, MD 20707 and i was about to park my car while a Technician suddenly came out of the office and said hold down do not come out and asked me what is the problem and i told him that i get to repair my flat tire and it is in my trunk he ordered me to open the trunk his attitude was very suspicious after few second he asked me to step out and he said you need new tire why he showed me the tire that it is worn from sid... read more
They tried to overcharge for tires - probably because I am a woman and they thought I was dumb. I got tires $200 cheaper from Tires plus - go there or to Mr Tire instead.
Frequently asked questions about Merchant's Tire & Auto Centers
How is Merchant's Tire & Auto Centers rated?
Merchant's Tire & Auto Centers has a 4.4 star rating with 704 reviews.
When is Merchant's Tire & Auto Centers open?
Merchant's Tire & Auto Centers is open now. It will close at 7:00 p.m.
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