Mercedes-Benz USA

Richard Cowin 

on Google

a month ago

I purchased a Mercedes-Benz Certified Pre-Owned (CPO) vehicle which supposedly came with a CPO warranty. They refused to honor the terms of the warranty, even though their own website specifically stated that this repair should be covered. Once I proved to them that the repair should be covered under my CPA Warranty by sharing information from theor own website, they said that they tried to make they repair, but that it couldn;t be fixed and then they refused to fairly comensate me. I would never buy another Mercedes-Benz ve... read more

Suzann Birchall 

on Google

a month ago

Just wanted to give your Corporation a shoutout of one of the employees at the Fort Pierce dealership. Tony Prezioso is such an asset to the company. My friend and I were in Stuart, at a friend’s house for the weekend, leaving on Monday the 15th. Needed to charge her Mercedes EQS 450 before we got on the road. We both assumed it would be a simple matter and soon realized this would not be the case. We tried two locations to no avail. After being very frustrated, we decided to head to the Ft Pierce Mercedes dealership to try ... read more

cucuruz depadure 

on Google

a month ago

I am extremely disappointed with my experience with Mercedes-Benz. They breached my warranty and refused to honor coverage on my vehicle. Communication has been poor, and I feel let down by the lack of support and transparency. I expected much better from a brand of this reputation.