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Mercedes-Benz Service Department
- Automotive
- Laguna Niguel, CA
About this business
Location details
1 Star Dr, Laguna Niguel, CA, 92677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These people rock. They always have the loaner I need and I’m always made to feel like the most important person.
I am living in nearby Laguna Beach having been displaced from Pacific Palisades by the fire. I needed a break light replaced and I called the nearby dealer in Laguna Niguel and they couldn't have been nicer on the phone. They booked me in an hour. Amazing. I drive over and the service technician, John, got my key and sent me to the lounge where I had my laptop and headphones. It wasn't longer than the first song before he was back. He shook my hand and said "your car is out front". He had replaced the bulb himself and got me... read more
We recently purchased our first Mercedes through Javier Avila at Mercedes-Benz Laguna Niguel, and the experience was exceptional from start to finish. Javier was professional, kind, and refreshingly straightforward—his honesty and efficiency made the entire process smooth and enjoyable. He took the time to understand our needs, offered thoughtful guidance, and never once made us feel pressured. If you’re considering a Mercedes, we highly recommend working with Javier. He sets the standard for what a luxury car-buying experie... read more
I did not have a favorable experience servicing our car. The dealership advertised five-star service, but that was not my experience in terms of service time, communication, and customer service. I've had much better experiences with less luxurious car dealerships with less service cost.
Frequently asked questions about Mercedes-Benz Service Department
How is Mercedes-Benz Service Department rated?
Mercedes-Benz Service Department has a 4.4 star rating with 33 reviews.
When is Mercedes-Benz Service Department open?
Mercedes-Benz Service Department is closed now. It will open at 7:00 a.m.
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