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Mercedes-Benz Service Department

4.3

About this business

At Mercedes-Benz Service Department, you'll find a team of qualified service technicians standing by to help you with any of your auto service related needs. We service everything from oil changes, tire rotations, brake pads or transmission problems, and more! 

Location details

1 Star Dr, Laguna Niguel, CA, 92677, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.332 reviews
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Nahun Crisanto's profile image
Nahun Crisanto 
on Google
2 weeks ago
Jerry Del Colliano's profile image
Jerry Del Colliano 
on Google
a month ago

I am living in nearby Laguna Beach having been displaced from Pacific Palisades by the fire. I needed a break light replaced and I called the nearby dealer in Laguna Niguel and they couldn't have been nicer on the phone. They booked me in an hour. Amazing. I drive over and the service technician, John, got my key and sent me to the lounge where I had my laptop and headphones. It wasn't longer than the first song before he was back. He shook my hand and said "your car is out front". He had replaced the bulb himself and got me... read more

Charlie Mercure's profile image
Charlie Mercure 
on Google
4 months ago

We recently purchased our first Mercedes through Javier Avila at Mercedes-Benz Laguna Niguel, and the experience was exceptional from start to finish. Javier was professional, kind, and refreshingly straightforward—his honesty and efficiency made the entire process smooth and enjoyable. He took the time to understand our needs, offered thoughtful guidance, and never once made us feel pressured. If you’re considering a Mercedes, we highly recommend working with Javier. He sets the standard for what a luxury car-buying experie... read more

Samer S's profile image
Samer S 
on Google
a year ago

I did not have a favorable experience servicing our car. The dealership advertised five-star service, but that was not my experience in terms of service time, communication, and customer service. I've had much better experiences with less luxurious car dealerships with less service cost. 

Mazen Brek's profile image
Mazen Brek 
on Google
a year ago

They are really great! Rosie helped me there. She was amazing and really helpful! She was a patient and helped me out with all my question. 

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Frequently asked questions about Mercedes-Benz Service Department

How is Mercedes-Benz Service Department rated?

Mercedes-Benz Service Department has a 4.3 star rating with 32 reviews. 

When is Mercedes-Benz Service Department open?

Mercedes-Benz Service Department is closed now. It will open tomorrow at 7:00 a.m. 

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