Mercedes-Benz Richmond

H. C 

on Google

a week ago

There was a receptionist lady named Vanessa who insisted to turn off the TV when everyone was watching the FIFA game saying they were gonna close when there are still 4-5 people sitting in the waiting area. 

Neelah H 

on Google

a week ago

I had an amazing experience at Mercedes-Benz located in Richmond Auto Mall and can’t say enough good things about the team! A huge shoutout to Parham, who went above and beyond to help my family and I. He was incredibly attentive, openly communicating, patient, and knowledgeable throughout the entire process. He took the time to understand exactly what I was looking for and helped me find the perfect car. I never felt pressured, and he made the whole experience enjoyable and stress-free. I also want to thank Angela in financ... read more

Arnold_SA 

on Google

a week ago

I had a great experience buying my GLE 450. Agam Makkad, my sales consultant, was super easy to deal with—no pressure at all, just genuinely helpful throughout the entire process. He took the time to walk me through everything and made sure I felt comfortable with my decision. The whole purchase was smooth, and I couldn’t be happier with the car. What I appreciated most was that he didn’t just disappear after the sale. When I reached out about a minor issue, he was quick to respond and help sort things out. That kind of afte... read more

Danish 

on Google

2 weeks ago

Had an amazing experience purchasing from Mercedes-Benz Richmond! A huge thanks to Agam for his outstanding service and for getting the best deal possible. He was professional, knowledgeable, and made the entire process smooth and enjoyable. Also, a big shoutout to Candy and Jewel for their friendly support and excellent customer service throughout the journey. Highly recommend Mercedes-Benz Richmond if you’re looking for a hassle-free and enjoyable car-buying experience. Thanks again, Agam, Candy, and Jewel! 

Param Sidhu 

on Google

3 weeks ago

We purchased a used 2018 Range Rover from this dealership and unfortunately had a bad experience throughout the entire process. Prior to purchasing the vehicle, we noticed numerous deficiencies during inspections and test drives after flying in from out of province even though prior to viewing the vehicle, the dealership stated that it was in mint condition and needed nothing, and the price reflected that. The dealership had already taken a $5k non refundable deposit down since there was supposedly “a lot of interest”. The r... read more