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Mercedes-Benz of West Covina | Service & Parts Department

3.8

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Location details

1829 E Garvey Ave N, West Covina, CA, 91791, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.8477 reviews
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Eric Thomas's profile image
Eric Thomas 
a week ago
Jorge Garcia's profile image
Jorge Garcia 
a week ago

I had an awful experience with the service department at Mercedes-Benz of West Covina and will not be returning. A few months ago, I took my car in for some work, and they found a leak in one of the hoses connected to the radiator. Fast forward to a few days ago—I brought the car back for a simple oil change, and afterward, my hood wouldn’t open. I took it back since they were the last ones who had worked on my car. When I spoke to John at the service desk, he initially told me not to worry and that the issue would probably ... read more

Ігор Шимечко's profile image
Ігор Шимечко 
a week ago
Stephen Mao's profile image
Stephen Mao 
2 weeks ago

I went to their location for warranty repair today, only because it is close to where I work. I have not got my car back yet. But I will not go there in my life. I was given a terrible Toyota car as loaner from their onsite rental. Wait/What? They don't have loaners!!! The car is terrible that the infotainment screen is not usable. What's more, the rental lady told me to fill the tank full when I bring the car back. This is what you get from MB West Covina for Warranty Repair Service. I will not go back again. You can go to ... read more

Ahm Ham's profile image
Ahm Ham 
a month ago

I am extremely disappointed with the warranty service I received for my Mercedes. When you purchase a luxury vehicle, you expect the dealership to stand behind their product and honor the warranty with professionalism and care. Unfortunately, that has not been the case here. The service department consistently fails to properly address the issues with my vehicle, even though they are covered under warranty. Instead of fixing the problem the first time, I’m asked to bring my car back repeatedly, wasting my time and leaving me... read more

Frequently asked questions about Mercedes-Benz of West Covina | Service & Parts Department

How is Mercedes-Benz of West Covina | Service & Parts Department rated?

Mercedes-Benz of West Covina | Service & Parts Department has a 3.8 star rating with 477 reviews. 

When is Mercedes-Benz of West Covina | Service & Parts Department open?

Mercedes-Benz of West Covina | Service & Parts Department is open now. It will close at 6:00 p.m.  

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