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Mercedes-Benz of West Covina | Service & Parts Department
- Other
- West Covina, CA
About this business
Location details
1829 E Garvey Ave N, West Covina, CA, 91791, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Sales team and Jose was great to get us the EQS we wanted. We were getting this car for my wife so I left the room once all the price negotiations were completed and they screwed us the moment I left her alone. The F&I guy added three extra insurance policies on top, $1495 for paint protection, $1095 for pointless dent repair and $0 for key replacement buy they only gave us one key anyways. My wife swears that she declined everything but you know how they take advantage of people in those offices. I'll never go back to this ... read more
Salesperson here just tries to argue with customers rather than be helpful. Great job 👏
Beware!!!! The rental service here is extremely horrible. Because you trust the dealer, so the rental service takes the advantage of your trust . They don’t guide you to check the car like the regular rental car service does . When you return the car , they point out something which you NEVER did and charge your credit card without your permission , guess this is the way they make money! Because of the HORRIBLE rental car service here, I am no longer coming back to this location where I haven been many times.
Their rental/loaner department, exec-rent-a-car is horrible. I was charged for 2 gallons of fuel after driving only 35 miles and adding 1 gallon before returning the car. Their return photos show the fuel gauge barely dropped — from just above half to just below — and the range only decreased by about 20 miles. The 2-gallon charge felt excessive. I expressed this concern politely, and the general manager informed me that if I chose to dispute the charge through my credit card company, I would no longer be able to rent from t... read more
汽車有recall的要求。因為日夜顛倒的工作在下午3:00多將車開來，請求recall檢查。因為著急要換牌照。業務詢問是否有要更換零件或做保養。我說沒有。他們就說今天做不來了，大家要下班了。明明營業就到6:00。就因為沒有讓他們賺到錢所以要別人再跑一趟嗎？很糟糕。非常生氣
Frequently asked questions about Mercedes-Benz of West Covina | Service & Parts Department
How is Mercedes-Benz of West Covina | Service & Parts Department rated?
Mercedes-Benz of West Covina | Service & Parts Department has a 3.9 star rating with 469 reviews.
When is Mercedes-Benz of West Covina | Service & Parts Department open?
Mercedes-Benz of West Covina | Service & Parts Department is open now. It will close at 4:00 p.m.
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