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Mercedes-Benz of the Woodlands Service Center
- Automotive
- Conroe, TX
About this business
Location details
16917 I-45 suite a, Conroe, TX, 77385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Well 1st and foremost the customer service is top tier excellence. Service on my vehicle is great. My complaints is the bathroom situation. You all need more than one stall with a toilet in the waiting area also need better tissue. That 1ply isn’t going to cut it Mercedes y’all make a ton of money off customer at least give them proper tissue.
Took my new Mercedes here for warranty work and after over a week they didn't even do anything except 1 thing. Even at that they did a terrible job. I still have 4 screws left in my door pull area that they didn't screw back in. Plus my vehicle is still rattling and shaking cause they didn't even do the other jobs but say they did on the invoice. Here's the kicker! They wanted to charge me $9 for a missing screw/bolt on a brand new vehicle that I just bought. If Mercedes can't get their quality control right from the factory... read more
I’m 100% sure of not ever coming back here again to get my car serviced, since I had an experience that left me really upset. Based on reading several of the other reviews of others experiences, I am not surprised by the unpleasant, dishonest, and greediness I witness when bringing my car here for just a simple A1 service. I’ve had Gaston Reyes 3 times as my advisor. Never had any issues with him the last two times, then again, my car is relatively new and I don’t drive often. This third time left a bad note for me. I had em... read more
The best service around
Frequently asked questions about Mercedes-Benz of the Woodlands Service Center
How is Mercedes-Benz of the Woodlands Service Center rated?
Mercedes-Benz of the Woodlands Service Center has a 4.6 star rating with 92 reviews.
When is Mercedes-Benz of the Woodlands Service Center open?
Mercedes-Benz of the Woodlands Service Center is open now. It will close at 7:00 p.m.
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