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2880 Talmadge Dr, Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor communication, poor service level, unknowledgeable service managers. Would not recommend. I used to use this service dept for years. The knowledge of the staff was gutted when certain service advisors left.
I had an appointment but I still had to wait more than 20 minutes to get waited scheduled service and a battery cost almost$1800 total rip off in my opinion
Glen in the Sprinter department and Mike in the parts department are just, above and beyond fantastic. We had minor emergency with a broken part and they were able to order it, patch us up and get us back on the road in no time. I can't thank them enough for the exceptional customer service!
I was lucky and had Sarah Harvey as my service advisor. She was very nice and easy to work with, I explained that I was from out of town and had a long drive ahead of me once they were done so she made sure my car was done quickly. I was supposed to have a part put on and they didn't do that but it was partially my fault, I told them it was in the back seat but my coat was covering it a bit so I will have to return. Hopefully I get Sarah again.
Mercedes-Benz of Santa Rosa - Service Center has a 4.5 star rating with 74 reviews.
Mercedes-Benz of Santa Rosa - Service Center is open now. It will close at 5:00 p.m.
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