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Mercedes-Benz of Rocklin Service Center

4.5

About this business

Specialties Mercedes-Benz of Rocklin is a "Golden Rule" company. We dedicate ourselves to world-class customer service in an environment of trust, dignity, and fun. It is our mission to provide every driver who comes in not only as a customer but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin, we're here to help you. Visit our website for one-stop online automotive shopping, then stop by for a test drive. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento is proud to provide... read more

Location details

4747 Granite Dr, Rocklin, CA, 95677, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.5280 reviews
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Wen Devine's profile image
Wen Devine 
6 years ago

Got my 3rd MB car today, excellent service and best car! Sales Bob was very helpful, I always enjoy to come Mercedes Benz of Rocklin, thanks everything again! 😊 

Carrie Rasmussen's profile image
Carrie Rasmussen 
recommend  Recommended
6 years ago

Had a great buying experience. Thank you Michael Jackson for all you help and patience!!! 

Neil Phamn's profile image
Neil Phamn 
6 years ago

Called to schedule for a service and get some parts for my car. Waited on the phone for almost 20 mins listened to music with no one answers the phone. Called back 3 times, same thing. 

Carol Dahmen-Eckery's profile image
Carol Dahmen-Eckery 
recommend  Recommended
6 years ago

Go see Tom Emerson- good guy! 

Jojo Galit's profile image
Jojo Galit 
recommend  Recommended
6 years ago

Great service here, great treatment you guys are awesome Thank’s 👍 

Daniela Hauptmann's profile image
Daniela Hauptmann 
6 years ago

I ordered a part and was quoted a price, but on the bill the part was significantly more expensive. Then I ordered the repair, signed the estimate and then the bill was also significantly more expensive. The first time I let the incorrect pricing slide, but the second time I complained and was informed by the cashier that i needed to wait for my advisor for an indeterminate time but could just go ahead and pay the charge. I decided to wait and eventually the bill was adjusted. Then, the day after the repair, when I was told ... read more

Shivani Grail's profile image
Shivani Grail 
6 years ago
Yana Esipciuc's profile image
Yana Esipciuc 
6 years ago

I have nothing but good words to say about the service department and the level of outstanding customer service I have received from the service consultant Wayne Schmid! I had some warranty work that needed to be done and Wayne was amazing. He was accommodating and got everything taken care of just as needed and even helped me with getting the illuminated emblem installed at a lowered price because my vehicle was already in the shop. He was quick to respond to my texts and answered any questions that I had instantly. I just ... read more

Val Bains's profile image
Val Bains 
recommend  Recommended
6 years ago

Awesome service staff! Dropped off Benz for service and Eric made the appointment easy !! Thank you! 

Frequently asked questions about Mercedes-Benz of Rocklin Service Center

How is Mercedes-Benz of Rocklin Service Center rated?

Mercedes-Benz of Rocklin Service Center has a 4.5 star rating with 280 reviews. 

When is Mercedes-Benz of Rocklin Service Center open?

Mercedes-Benz of Rocklin Service Center is open now. It will close at 4:00 p.m.  

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