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Mercedes-Benz of Rocklin Service Center
- Auto Repair
- Rocklin, CA
About this business
Location details
4747 Granite Dr, Rocklin, CA, 95677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I purchased a vehicle here from a salesman named Julio Sop. Let me be clear: do not believe a single promise this man makes. During the sale, he acted very humble and assured me that he would be my primary contact for any vehicle issues. That couldn't be further from the truth. First, the car was supposed to come with two keys, but he only provided one, claiming he’d find the other later. It was always 'tomorrow, tomorrow,' but that day never came, and eventually, he just stopped responding. Furthermore, the additional maint... read more
I had a very disappointing experience at Mercedes-Benz of Rocklin. The level of customer service did not match the standards you would expect from a luxury brand. Communication was poor, follow-ups were inconsistent, and I felt like my concerns were not taken seriously. The service process was frustrating from start to finish. I had to repeatedly call for updates, timelines were unclear, and there was little transparency about what was being done with my vehicle. For a dealership representing Mercedes-Benz, I expected profes... read more
Frequently asked questions about Mercedes-Benz of Rocklin Service Center
How is Mercedes-Benz of Rocklin Service Center rated?
Mercedes-Benz of Rocklin Service Center has a 3.2 star rating with 9 reviews.
When is Mercedes-Benz of Rocklin Service Center open?
Mercedes-Benz of Rocklin Service Center is open now. It will close at 4:00 p.m.
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