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Mercedes-Benz of Reno Service Center
- Automotive
- Reno, NV
About this business
Location details
11500 S Virginia St Suite A, Reno, NV, 89511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Had issue with service of car. After picking up and driving home to Carson City, when I pulled into my garage, there was a gushing of fluid running out of the bottom of the vehicle. I called my service advisor at 5:50, but he had left for the day. He called back before 8:00 a.m. the next morning and after several discussions back and forth, arranged for towing of my car back to the dealership. Apparently, the cap had not been replaced tightly enough on the coolant reservoir, causing all the coolant to explode out of the car.... read more
I showed up for my 4pm appointment at MercedesBenz Reno and they said "Okay, we'll look at your vehicle tomorrow." I said "Then why did I have to show up today for a 4pm appt if you won't be looking g at my vehicle until tomorrow?" Peter said "That's just our process!" Well, I just drove an hour in the rain for nothing, because that is their "process."
Kwanni, Service Manage & Jessica, Service Representative are excellent. I had a minor problem with my GLE, was able to get it right in, fixed in a couple hours and back on the road. I also appreciated the free shuttle to get home and back!
Frequently asked questions about Mercedes-Benz of Reno Service Center
How is Mercedes-Benz of Reno Service Center rated?
Mercedes-Benz of Reno Service Center has a 4.4 star rating with 273 reviews.
When is Mercedes-Benz of Reno Service Center open?
Mercedes-Benz of Reno Service Center is open now. It will close at 6:00 p.m.
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