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755 NJ-17 Suite #200, Paramus, NJ, 07652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Google says the part store closes at 5pm, Im calling at 4:15 and everytime I get through someone on the line immediately hangs up, called five times and it happened non stop and they then blocked my number, going to inform higher ups
Service center is worst at paramus location. Service advisor Benjamin is very rude careless and answer about status of your vehicle is like he is doing charity work and doing obligations We pay top price for repairs but they dont call you back we have to keep calling .they don't tell you in detail what is going on in short with this arrogant service advisor BENJAMIN make me feel insulted and feel like they doing charity besides paying extremely high price for repair. Pl don't buy MERCEDES their service center is worst.
Guys, I normally don’t do review, but I have to do this one I have a 2023 Mercedes sprinter today is October 29 2025 I just took my vehicle for the fifth times for service. My vehicle is vibrating. When is in idling and the foreman his name is Craig, we went together and we duplicate the problem and he says there’s nothing he can do about it and I still have warranty guys don’t go there
Andrew Franco and Nick in Finance are true professionals, a pleasure to deal with
Mercedes Benz of Paramus Parts center has a 3.2 star rating with 12 reviews.
Mercedes Benz of Paramus Parts center is closed now. It will open at 8:00 a.m.
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