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Specialties Mercedes-Benz & Used Car Dealership in Metairie - Mercedes-Benz of New Orleans
4321 Hessmer Ave, Metairie, LA, 70002, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
4 Star : Likely to Recommend 4 Star : Repair Quality 4 Star : Customer Service 4.5 Star : Returned Clean
4.5 Star : Likely to Recommend 4.5 Star : Repair Quality 5 Star : Customer Service 4 Star : Returned Clean
5 Star : My Experience I appreciated the service. Especially how I was updated every other day on the status of my car. I'm a very satisfied customer.
5 Star : My Experience The whole team is very good and pay excellent attention to detail. You all make this experience very easy, from rental car help to the most informative body shop I have ever experienced in my life. I will never take my car anywhere else. You all have truly the best customer service I've ever experienced. I truly thank you all!!! Merry Christmas from me and my family!!!
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : My Experience 1. Front office staff is polite, professional , and knowledgeable. 2. I had a question, and the gentleman who repaired my Mercedes was immediately available to address it . His name was Denton , and he , too , was cordial and knowledgeable . 3. The gentleman who detailed my car did a superior job! My Mercedes was spotless, inside and out! When I went to express my gratitude and offered him a $10.00 tip, he smiled and said : " M'am thank you but you do not have to tip me. I am just doing my job. They pa... read more
0 Star : My Experience The check engine light is on. Other than that, everything went smoothly w the repair process.
0 Star : My Experience I think that the length of time it took to repair the car was do to team issues. Tuesday I was promised the car would be ready, after not hearing from anyone it took many phone calls that went unanswered, left several messages saying I needed someone to call me back. I even questioned the operator at the dealership if the center was opened and if any one was there working. I can go on, I think some work needs to be done to improve service. 4.5 Star : Likely to Recommend 5 Star : Repair Quality 2 Star :... read more
Mercedes Benz of New Orleans Collision Center has a 4.3 star rating with 258 reviews.
Mercedes Benz of New Orleans Collision Center is closed now. It will open tomorrow at 8:00 a.m.
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