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Mercedes Benz of New Orleans Collision Center

4.3

About this business

Specialties Mercedes-Benz & Used Car Dealership in Metairie - Mercedes-Benz of New Orleans 

Location details

4321 Hessmer Ave, Metairie, LA, 70002, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.3258 reviews
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Melvin's profile image
Melvin 
10 years ago

4 Star : Likely to Recommend 4 Star : Repair Quality 4 Star : Customer Service 4.5 Star : Returned Clean 

Roy's profile image
10 years ago

4.5 Star : Likely to Recommend 4.5 Star : Repair Quality 5 Star : Customer Service 4 Star : Returned Clean 

Rochelle's profile image
Rochelle 
10 years ago

5 Star : My Experience I appreciated the service. Especially how I was updated every other day on the status of my car. I'm a very satisfied customer. 

Edward's profile image
Edward 
10 years ago

5 Star : My Experience The whole team is very good and pay excellent attention to detail. You all make this experience very easy, from rental car help to the most informative body shop I have ever experienced in my life. I will never take my car anywhere else. You all have truly the best customer service I've ever experienced. I truly thank you all!!! Merry Christmas from me and my family!!! 

Charles's profile image
Charles 
10 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean 

Sarah's profile image
10 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean 

Ingrid's profile image
Ingrid 
10 years ago

5 Star : My Experience 1. Front office staff is polite, professional , and knowledgeable. 2. I had a question, and the gentleman who repaired my Mercedes was immediately available to address it . His name was Denton , and he , too , was cordial and knowledgeable . 3. The gentleman who detailed my car did a superior job! My Mercedes was spotless, inside and out! When I went to express my gratitude and offered him a $10.00 tip, he smiled and said : " M'am thank you but you do not have to tip me. I am just doing my job. They pa... read more

Lauren's profile image
Lauren 
10 years ago

0 Star : My Experience The check engine light is on. Other than that, everything went smoothly w the repair process. 

Edna's profile image
10 years ago

0 Star : My Experience I think that the length of time it took to repair the car was do to team issues. Tuesday I was promised the car would be ready, after not hearing from anyone it took many phone calls that went unanswered, left several messages saying I needed someone to call me back. I even questioned the operator at the dealership if the center was opened and if any one was there working. I can go on, I think some work needs to be done to improve service. 4.5 Star : Likely to Recommend 5 Star : Repair Quality 2 Star :... read more

Frequently asked questions about Mercedes Benz of New Orleans Collision Center

How is Mercedes Benz of New Orleans Collision Center rated?

Mercedes Benz of New Orleans Collision Center has a 4.3 star rating with 258 reviews. 

When is Mercedes Benz of New Orleans Collision Center open?

Mercedes Benz of New Orleans Collision Center is closed now. It will open tomorrow at 8:00 a.m. 

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