This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercedes-Benz New, Leasing And Pre-Owned Dealer
498 Fremont St, Monterey, CA, 93940, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Ordering and loaner departments were great , but the person in mechanical service was not cooperative
Nice place, good work, and great people! The facility is truly amazing. They do a great job getting the cars in and out of the service bay. However, the thing I find most objectionable is being charged extra for topping off fluids. For example $10.00 for topping off the windshield washer fluid. And I had filled it up about a week ago. Having paid top dollar for service it really ticks me off that they feel they need to charge extra for such things.
My service tech Julian is extremely knowledgeable and is able to speak about complicated issues in layman’s terms. Spent lots of time explaining things, not rushed out the door. The loaner process was easy and efficient. Great dealership!
Thank you Julian and team for taking time to patiently answer my questions and keeping my MERC running so smoothly!!!
Mercedes-Benz of Monterey has a 4.6 star rating with 882 reviews.
Mercedes-Benz of Monterey is closed now. It will open tomorrow at 10:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com