This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercedes-Benz of McKinney - Service & Repair Facility
- Automotive
- McKinney, TX
About this business
When you service at Mercedes-Benz of McKinney, we promise to offer you the best service we can give. Our number one priority is you, and we work hard to make sure your needs are met. We offer extended service hours, so you can visit us whenever it's convenient for you. Our location makes commuting a breeze, and we even offer complimentary shuttle service! We employ a team of Certified Mercedes-Benz Technicians and offer personalized customer service. Our lane customers are provided with proactive status updates so they alway... read more
Location details
2080 N Central Expy, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fast , efficient, communication was great…. No complaints.
Frustrated and Deeply Disappointed – Ongoing AC Issues and Zero Accountability!!! I brought my 2023 GLB in for routine service in July, and immediately after it, the AC stopped working. I returned the vehicle at the end of July, and they replaced the compressor. Within days, the AC failed again. I brought it back in August, and this time they claimed it was due to a leaking gas. After yet another service, the same issue has occurred now for the third time—still unresolved. What’s especially concerning is that this issue has ... read more
Our service advisor, Andreas Kendall, was very professional and helpful. He's super friendly and will the extra mile.
No, do not recommend this Mercedes shop in McKinney. I have owned a Lexus, Tesla, Toyota, and Mercedes. The worst customer service is Mercedes. They do not take care of their customers. They need significant improvements in how they take care of their current customers. And their car buying experience of forcing customers to only be allowed to drive down the street and back. They treat their customers lukewarm and are suspicious of their customers. They have a high turnover rate.
Frequently asked questions about Mercedes-Benz of McKinney - Service & Repair Facility
How is Mercedes-Benz of McKinney - Service & Repair Facility rated?
Mercedes-Benz of McKinney - Service & Repair Facility has a 4 star rating with 4 reviews.
When is Mercedes-Benz of McKinney - Service & Repair Facility open?
Mercedes-Benz of McKinney - Service & Repair Facility is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com