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61440 S Hwy 97, Bend, OR, 97702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wishy washy pricing. I don't trust em'. Thought I'd try them out because I had a coupon. Complete waste of my time. Was quoted $400 - $500 on the phone. I had to begged for a estimate so there weren't any surprised. When I finally got it after asking 3 times. Price was actually close to $1000. Unbelievable. Be honest up front with your folks up front, Tina. Do some research and understand how dealership services make their money. Service writer gets a piece rate and so does tech. There is the appearance to of an incentive to... read more
This dealerships service department is horrible. I stopped in to schedule my 160K prepaid maintenance service, spoke to Kyle, he said he couldn't do the service unless I had at least 157K miles. I said ok and left the dealership. The next day I received a call from the service writer asking me to come get the vehicle serviced, and that it was ok as long as there wasn't over 1M miles on the vehicle. I said, are you sure? She said yes, and scheduled me for 7:30 AM the next business day. When I got there I was told again, by Ky... read more
Great experience today. Thanks for taking care of my vehicle
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Mercedes-Benz of Bend Service and Parts has a 3.7 star rating with 6 reviews.
Mercedes-Benz of Bend Service and Parts is closed now. It will open on Monday at 7:30 a.m.
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