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Mercedes-Benz Newcastle
- Automotive
- Bennetts Green, NSW
About this business
Location details
1 Pacific Hwy, Bennetts Green, NSW, 2290, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
If you want 5-star reviews and want to remove negative reviews from Google, contact me via my profile; my contact details are listed there.
Very disappointed with the customer service at Mercedes-Benz Newcastle. During my service on November 2025, I was told my front wheels needed replacing and an order was placed. Months later, I have received no update. I called twice in February and was promised a call back both times, which never happened. This is the second time I’ve experienced a similar issue, as last year I was told parts had never been ordered due to staff error. As my wheels now urgently need replacing, I will be going elsewhere. Extremely frustrating ... read more
Do not buy a vehicle from this dealership. The Finance Dept is no good and don't follow procedure. I would advise to look at another Mercedes Benz dealer for peace of mind. PLEASE BE WARNED!!!!!!!!!!!!!!!!!
Great help from Aichael, excellent service. Thank you Team.
We dealt mainly with Jessica, lovely, professional and helpful. Infact every one we dealt with was friendly and helpful. No sales push or pressure, I’d recommend anyone in the market for a vehicle to consider them. Thank you Jess and team.
Frequently asked questions about Mercedes-Benz Newcastle
How is Mercedes-Benz Newcastle rated?
Mercedes-Benz Newcastle has a 4.1 star rating with 231 reviews.
When is Mercedes-Benz Newcastle open?
Mercedes-Benz Newcastle is closed now. It will open tomorrow at 7:30 a.m.
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