Mercedes-Benz Financial Services

Alyaa George 

on Google

2 months ago

The worst experience ever at Mercedes-Benz financial services in Farmington. I stop by to talk to someone about the website that I cannot find and he refused to say anything. I’m not sure what are those two African-American doing their what’s their job ??sitting in the front browsing on their phone only. He said you have to keep trying until you find the website. What’s the secret about website now? No wonder why company is going out of business. So unprofessional people and frustrated. Experience. 

Leslie A14 

on Google

2 months ago

Absolutely terrible experience. At the end of our lease, we were provided with a payoff amount and told that a package with next steps would be mailed to us. After waiting 11 days with no package, we called back—only to be told that our account had been closed. No notice, no explanation. Now we’ve been told we have to go through the dealer directly to purchase the vehicle, which has caused unnecessary confusion and delay. Extremely disappointed with the lack of communication and follow-through. 

LIz Juffin 

on Google

a year ago

THIS IS THE WORST CUSTOMER SERVICE- they have STOLEN money from me and no one assists. I have been searching for a phone number that actually works, an email of their Corporate offices...NOTHING. Emails bounce back....I am ready to call the media! PETER HENN MUST CALL HIS UNHAPPY CUSTOMERS. 

Nick Drewes 

on Google

a year ago

Awful people and customer service. Rather argue then help fix the problem which is on their end.