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10 Coachworks Cres, Brampton, ON, L6R 3Y2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Had my truck 2500 Sprinter Diesel van in for repair countless times hate the van. Sydney Forget the senior service advisor knows her stuff and is great to deal with to be honest the staff there are all great from the service manager to the mechanics. too bad the mercedes product that I bought is a total piece is crap. I give the van a -100 rating and the staff 5+
The service attitude was very poor, and I simply can’t understand such service from Mercedes-Benz. They refused to provide a courtesy car during the repair, claiming that I hadn’t requested one when I made the appointment. However, it was their service department that failed to ask, not my responsibility to bring it up. Brands like Audi and BMW consider this kind of basic service standard practice. Mercedes-Benz’s service is truly disappointing.
I bought a brand new car off this dealership my FIRST service and an issue they wanted me to pay for a rental. Not even 3 weeks later I get an indication I’m low on oil. Called them up and service was trying to charge me for a rental. Booked an appointment elsewhere at another Mercedes and without asking I was told I will have loaner vehicle. Not returning
Mercedes-Benz Brampton Service has a 3.9 star rating with 22 reviews.
Mercedes-Benz Brampton Service is open now. It will close at 5:30 p.m.
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