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Mercedes-Benz at Albuquerque
- Automotive
- Albuquerque, NM
About this business
Location details
8920 Pan American Fwy NE, Albuquerque, NM, 87113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Tony Deerman is awesome. He answered his calling to help others find what they need / want to drive. I gave him a challenge that I didn't think was possible. Sure enough, he found exactly what I was looking for at the price I was willing to pay. Excellent service all the way around. I would recommend him any day of the week. Thanks, again, Tony!
Parker McKinney is my Service Manager at Park Place Plano and is the best Advisor I have ever had. Excellent customer service for his clients is a priority for Parker. He has consistent follow through to completion when servicing my car. He earns 5 stars!! Judy Alekna
I have gone here only about 3-4 times and worked with 2 different service people, and each time I call or come in to get my car serviced I get such attitude. They are short, rude, and arrogant. I don't understand why...I mean they work for Mercedes, they don't own the company. It's odd that they get ruder if you tell them you've gone elsewhere to have your car repaired as if we OWE them our car repair.
Stay away from this dealership! I just purchased a car from Eldorado Hills Mercedes, and their salesman Shane Sweet advertised it as a Certified Pre-Owned. After I signed and paid, I discovered the CPO had already expired. When I tried contacting Shane and the finance manager, Yusuf Stewart, they completely ignored my calls, emails, and texts. This is shocking and disappointing from an authorized Mercedes-Benz dealer. I will be reporting them to Mercedes-Benz USA, the BBB, and any other appropriate agencies.
Gale, Thank you for your help in finding the perfect GLE for me!
I have a 2025 GLC 350 purchased elsewhere. Called Manhattan Mercedes as my infotainment screen blacks out when driving. They told me I could not have a loner car because the car was not purchased from them. Unbelievable!
This company is a scam and rip-off business. Don't do business with these crooks especially in finance. If, you overpay you will NOT get your refund. Very disappointed customer. Totally unacceptable service. Clyde
Did a wonderful job in repairing my Mercedes: I would highly recommend. The Collision Center team worked with my insurance company, kept me updated on the progress of my GLA250, and did a great job in repairing my Mercedes.
Mercedes-Benz of Sugar Land deserves ZERO stars!!!! This is the worst dealership experience ever!!! The customer service sucks! Management does not even respond nor properly address any issues. There is an overall nonchalant careless attitude! On May 16, 2025, we visited the dealership to possibly trade-in our G-Wagon. The salesman lied about the value of our 2025 G550 Brilliant Blue G-Wagon trade-in just to make a sale. The salesman told us where they would list our vehicle in the $150,000's (in essence means $159,999.99 m... read more
Frequently asked questions about Mercedes-Benz at Albuquerque
How is Mercedes-Benz at Albuquerque rated?
Mercedes-Benz at Albuquerque has a 4.4 star rating with 1,288 reviews.
When is Mercedes-Benz at Albuquerque open?
Mercedes-Benz at Albuquerque is closed now. It will open at 7:30 a.m.
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