This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Mental Health in Mind
- Healthcare
- Wallan, VIC
About this business
Location details
Unit 5/88 Watson St, Wallan, VIC, 3756, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I've been seeing a psychologist at Mental Health in Mind for a while now and I've always felt supported here. My psychologist has been great. It can be hard to find good mental health support so it's great to have them in our area.
Wish I had read the reviews first. Communication is terrible. If you are lucky to speak to their receptionist Katie, she doesn't give correct information. I specifically was concerned about having a provisional psychologist for the child in my care because of funding issues and she assured me it would be covered. Guess what, after the first visit and no way to claim the quoted rebate, it seems my concerns were correct. I am bitterly disappointed about the misinformation only compounded by her LAUGHING at me when I rang to co... read more
Don't think anyone works here. They'll put you on a waitlist and never get back to you. They told me August. I waited. I called back in August. "Oh, that doctor who does that quit last month." I don't think they had any intention of telling me this. Every time I call it's an answering machine and every time I've visited the building it is empty. No one works here.
I’ve had a great experience with Mental Health in Mind in Wallan. The communication with the practice manager has been excellent, and I always feel supported. My psychologist has been very understanding and helpful in working through my challenges. I highly recommend this practice to anyone looking for mental health support.
Initally contacted over 2 weeks ago was told 10 days ago I would be recieving a call (and was given an apology due to staffing issues), still have not heard anything. Luckily I am able to support myself through this period but the lack of communication could be terribly detrimental to someone needing some support. Updated in response to the owner: The number I was texted on was not a number that called me. The only number I missed that day called me from was a different mobile number and they did not leave a message. No need... read more
Frequently asked questions about Mental Health in Mind
How is Mental Health in Mind rated?
Mental Health in Mind has a 3.2 star rating with 15 reviews.
When is Mental Health in Mind open?
Mental Health in Mind is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com