Mental Health & Addiction Services

Josh Knapman 

on Google

2 months ago

My experience has been productive overall and I am grateful for the help I got here. As a full time trades worker same-day appointments can be hard to manage, and one of the councillors I have gotten was too passive and didn't seem to have any feedback or input on anything I said other than "yeah that sucks". Those are the only two complaints I can come up with though, and neither of those things takes away from the caring and productive conversations I have otherwise had. I think these folks are a valuable asset to the comm... read more

Mona Gallant 

on Google

2 years ago

I am so very impressed by some of the trained and experienced workers here. This field is very complicated. The clients, themselves, may not know how to state what is going on with themselves. I am an advocate for a client and am very thankful for their help. I do wish they had a lighter workload. 

Laura “Yukiki” 

on Google

3 years ago

They don't do intake appointments and I need proper counseling not drop in. Previously referred me to Courtenay, where they cannot send me to someone who can diagnose my disability. Thanks for wasting 4 months that could have been used for a reference from my doctor. Now I have to wait even longer. Thanks for screwing my mental health more. 

John Joe 

on Google

6 years ago

They lost intake email and made me wait an extra month just to be strung along. It has now been 4 months and they have put me on a cancellation list. 3 cancellations have happened. 2 I was given the wrong date and the other one I got a phone call then 5 mins later another call claiming they had gone home sick. This place is absolutely useless and dont care about helping anyone