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Menards

4.2

About this business

Menards is a privately owned hardware chain with a presence in Brookfield, Wis. The company has building material, hardware, electrical, plumbing, and cabinet and appliance departments. It offers a range of ENERGY STAR products, such as dehumidifiers, roofing supplies, and heating and cooling equipment, as well as tips and advice on simple ways to save energy, money and help the environment. Menards also provides an online collection that features furniture, cabinet accessories, fans, rugs, water heaters, lights and window t... read more

Location details

2315 W Bluemound Rd, Waukesha, WI, 53186, United States

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WeekdayScheduleStatus
MonClosed
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.21,173 reviews
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Valerie M.'s profile image
Valerie M. 
9 years ago

I used to LOVE this store. I'm not sure what happened but it's nearly impossible to find help, when you do, you're shrugged off or made to feel like a serious inconvenience. I'm so sad that this store has fallen in quality so fast. Also, why have a garden center if you're going to neglect it? The plants are in such poor shape this year due to some being over watered and some being completely ignored. I went there planning to spend a few hundred dollars on plants alone and left with an empty cart. Bummer. Just an all around d... read more

Tara K.'s profile image
9 years ago

Customer service has taken a noticable nose dive over this past year. This is the first store I've been too that an employee actually wouldn't help me because, as she said, it's to expensive. NEVER coming to this menards again 

John S.'s profile image
11 years ago

I have had the same experience in the past with this Menard and their mangers could definitely benefit with some training in the act of costumer service. However the reason I decided to give 4 stars was not because of the crappy manger or even their crappy layout. Because sometime you get that one employee who there every day or so it seams and is always in a cheerful mood or so it seams. Some one who doesn't have the most glamorous job but seams to make do with a happy disposition. I applaud Menards for thinking out side of... read more

Dawn P.'s profile image
12 years ago

If it was possible to give this store less than one star I would. The customer service is non-existent. The store is laid out in no logical order. They can’t seem to decide if they want to be a hardware store or a toy store or a grocery store…and it doesn’t matter because they fail at all of them. Nonsensical store layout and confusing merchandise aside, the absolute worst thing about this store is their store manager, Mike. He actually seems to enjoy providing crappy customer service. It is as though he is on a self proclai... read more

Frequently asked questions about Menards

How is Menards rated?

Menards has a 4.2 star rating with 1,173 reviews. 

When is Menards open?

Menards is closed now. It will open tomorrow at 8:00 a.m. 

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