Menards's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Menards

4.0

About this business

Location details

3588 Page Ave, Jackson, MI, 49203, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.01,499 reviews
Select a rating
Lorri D.'s profile image
Lorri D. 
2 years ago

A special thanks to Tom in the plumbing department this afternoon at the Galesburg store. We came in & needed help with pump supplies & Tom really knows his supplies & where they were.Thank you ,The Dikemans  

Apple J.'s profile image
Apple J. 
2 years ago

Worst customer service desk ever! Hope you don’t ever have to be *assisted* by Janet at the CS desk. I’m calling the manager there, in the morning!!! 

Scott W.'s profile image
Scott W. 
3 years ago

About the first of September, I ordered a 16x24 garage kit from the NW Menards in Wichita, KS. From the day of delivery the nightmare began. We began to realize that some of what was on the order weren't delivered and some items delivered weren't on the order! After much frustration, I asked for someone to come out and look the situation over and bring what was supposed to be delivered, and take back the stuff that wasn't on the order! Of course, they couldn't do that!! The first real major problem was that we were short tw... read more

Jamie C.'s profile image
Jamie C. 
3 years ago

I just left after asking three different workers where the tape for wood stove pipes was each one told me a different spots all was wrong had me all over.. yet not one could help me find it.. Wasn't like they was busy just walking around.. I will start taking my business to Home Depot. 

E P.'s profile image
4 years ago

I was excited to see a new hardware store competing with Home Depot and Lowes when it arrived in our area. I have now done business with this location and am disgusted by the true lack of service I receive when doing business with this location. Example: Online order for 6 x 12 x 8 pressure treated lumber. The lumber was terrible quality, and because I wasn't taking that item, your staff thought it was appropriate to tell me to take my car already loaded with lumber to customer service on the other side of the store to ... read more

Ian's profile image
4 years ago

Went in there without a mask and was chased down by a bevy of little Hitlers. I run my own business and spend $100,000 a and I would not buy a stick of gum from this place 

Zejna D.'s profile image
Zejna D. 
4 years ago

This business have employee who is lazy and ignoring there customers We came to get a fence and nobody want to help us I even called the manager he came out and he’s telling me nobody complain about Menards I’m like this is not why I called you I called you because nobody want to help us we did not say nothing bad to anybody we’re just trying to get help get the fence so we can get out of here so lazy and very poor customer service I would never go back Home Depot and Lowe’s are much better place as far as customer service ... read more

Karl W.'s profile image
Karl W. 
4 years ago

Received something damaged in shipping. No customer service telephone number. Email and it takes days to respond. Then they says things like you should not have tried that. We can’t refund now since you opened damaged item. Four days later 

Lynn P.'s profile image
Lynn P. 
4 years ago

If I could give this sh’t ZERO, I would! Horrible customer service! 

Frequently asked questions about Menards

How is Menards rated?

Menards has a 4 star rating with 1,499 reviews. 

When is Menards open?

Menards is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com