Menards's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Menards

4.0

About this business

Location details

3588 Page Ave, Jackson, MI, 49203, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.01,499 reviews
Select a rating
Kathy's profile image
3 weeks ago

Kevin in outside lumber, what amazing customer service! Helped me find and load all my lumber with a smile and such a great attitude. Thank you, Kevin!  

Bryant D.'s profile image
Bryant D. 
a month ago

Terrible customer service Brady the GM hides won’t let customer contact him or call people when ask. Miserable experience and spent $11,023! 

eric m.'s profile image
eric m. 
6 months ago

sent in a bunch of receipts and never received the rebates. they want original purchase dates and rebate numbers. basically they are giving me the run around. i will not spend another penny at a menards store. 

Jamie D.'s profile image
Jamie D. 
11 months ago

I'll do my best to avoid this store. The employees actually go out of there way, to not help you. It seems that most of the employees could care less, the store is super disorganized and good luck of your trying to find a straight, piece of lumber.  

mark e.'s profile image
mark e. 
a year ago

Worst menards store I've ever been in. The people don't seem to care that you need help finding something. The overall "I don't give a s#/% attitude" . Then yesterday, I'm disabled and am on oxygen and use their scooter. Clearly no threat to anyone. Let me just say that I've spent hundreds of thousands of dollars at menards stores all over the state of Wisconsin. I was shopping in the tools area when a "cheap" (under $5) knife sharpener caught my eye. These are the ones unpackaged and displayed in the manufactures plastic pa... read more

Ben C.'s profile image
Ben C. 
a year ago

I would not go back to Menards because of the manager and they are not organized and they are very lazy and most of the boards are no good it's not a good place to shop I like Lowe's and home Depot they treat you a lot better  

Kathy W.'s profile image
Kathy W. 
a year ago

Waiting over 20 minutes in the paint department with no one in sight. Asked two other employees if they could page someone to the paint department. Waited and waited and finally the manager came and I said why does it take so long to get help and no one is checking. I said when a person is on there lunch hour we have very little time. Her response was, we try to. No I'm sorry you had to wait. The other employee came and they went on visiting as if no one was there. No thank you, No have a good day, No big deal to them. ... read more

Debbie Eric U.'s profile image
Debbie Eric U. 
a year ago

They will lie to you to make a sale and then not stand behind their word. Horrible customer service ! 

C H.'s profile image
2 years ago

Went to pick up our newly purchased washer and dryer from the yard loading center and it was threatening rain. Pulled in beside the loading center around 11 am on 8/2/23. Did not get this employees name but he stares " hey brother you have to load in the parking area. No body was around that we were blocking. We just wanted to load under cover without getting drenched. He says no way brother ( pointing over there) he pulls up his forklift to block this area and walks away. Everyone else in this store were courteous except... read more

Frequently asked questions about Menards

How is Menards rated?

Menards has a 4 star rating with 1,499 reviews. 

When is Menards open?

Menards is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com