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Memphis Light, Gas and Water

2.8

About this business

Location details

1111 E Shelby Dr, Memphis, TN, 38116, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.889 reviews
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Sean Gallagher's profile image
Sean Gallagher 
on Google
5 days ago

The way they are handling this power outage feels criminal. The last update we had was 9 hours ago. I've had better communication in other states for lost internet. Actual electricity is crazy. It's not how you should treat your own people living here in Memphis. I hope those in high positions notice and correct this. I'm still in disbelief, no one running the show is asking for updates to provide their residents? Where is the sense of urgency? So many people just lost their food, sleep, and their health is at risk. It is 90... read more

Melanie Gillard's profile image
Melanie Gillard 
on Google
6 days ago

Security has been courteous and respectful. The agents has been professional and prompt so far. Services appreciated!🫵 

Buffalo Bills's profile image
Buffalo Bills 
on Google
a week ago

Still one of the worst customer service companies in Memphis. That's what happens when you allow employees to act anyway they want without consequences. Went in to make a payment from a check that was returned my MLGW. The person behind the counter was not interested in why it was returned even know I tried to show her the letter. She said "all we do is take payments" you want anything else you have to go see someone. I told her I am here to make a payment, and she go a bad attitude cause i was telling her that's why I am he... read more

Sam Norwood's profile image
Sam Norwood 
on Google
a month ago

This is quite possibly the worst power company we have ever had. Terrible! The power always goes out. It doesn’t come back on for days and we hate it. Everybody in Memphis needs to band up and get MLGW out of here. Let us get the city run by a different company. If I could, I would give this zero stars. (Okay… edit. I wrote this after the power went out for like four or five days and all of the food in the fridge had spoiled. It was also the middle of the summer and it was extremely hot. Ummm… was my review harsh… do I regre... read more

Andrea Smith's profile image
Andrea Smith 
on Google
a month ago

Thank you mlgw love your people 

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Frequently asked questions about Memphis Light, Gas and Water

How is Memphis Light, Gas and Water rated?

Memphis Light, Gas and Water has a 2.8 star rating with 89 reviews. 

When is Memphis Light, Gas and Water open?

Memphis Light, Gas and Water is closed now. It will open at 8:30 a.m. 

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