Memorial Sloan Kettering Cancer Center Nassau

Israa 

on Google

6 days ago

This has been one of the worst hospital experiences I’ve ever had. This place is not the quality of care. They hire people to work from home to schedule appointments, but many of them are rude, unprofessional, and clearly not doing their job properly. I was placed on hold for 40 minutes multiple times, while the person’s background noise and personal life took priority over helping patients. Scheduling an appointment should not take 40 minutes. I work in an office and know for a fact that collecting a name, address, and insu... read more

Citizen Review 

on Google

3 weeks ago

I have been coming to this facility for a few years now and have noticed some things that are not moving in the right positive direction. In the past, I could have made my memo, ultrasound and follow up appt all at once in one day. Now they insist you get your screenings and go home to see if they need any other images. Then the follow up appt weeks later. This is so inefficient and not convenient especially to patients. 2nd they now tell you your appt time is half hour before it actually is. So you come to check in and then... read more

Cristina Gomes 

on Google

4 months ago

The staff is wonderful. But my complaint is the amount of time waiting to be seen by a doctor. The waiting time for some doctors is just ridiculous! Any appointment is going to run you 2-3 hours. Have got to do better with this. Some of these patients value their time or what they have left of it, to be sitting around for hours. 

MATT GIANELLI 

on Google

5 months ago

If you’re looking for CARE and not just treatment seek help elsewhere. If you experience a problem, symptom, side-effect or otherwise as a result of their treatment or cocktail they’ll deflect and send you in a million different directions rather than assuming ownership. Also, good luck getting someone on the phone…you’ll have to leave a message and MAYBE they’ll call you back (on their time of course)