Memorial Houston Surgery Center

S Ruth 

on Google

2 weeks ago

Watch out! They will take your insurance deductible money and then delay, delay, delay submitting their claim until you have paid and met your deductible through other bills…when they finally do submit it, they do it wrong so they have to appeal it, meanwhile sitting on your money for months and months. They owe us $4000. Not to mention, they lie to us every time we call to inquire on the process. Crooks! I will never agree to another surgery at this organization. Watch your wallet with these criminals. Better yet, avoid the... read more

Brittany Miller 

on Google

3 months ago

Today, I called to conduct a survey regarding the Medical Staff's assistance with launching a new program at our facility. Unfortunately, I encountered a very rude man on the line. He barely allowed me to express my concerns and abruptly interrupted me, saying, "No, maybe you need to talk to the front desk." When I tried to explain that I needed to speak with a clinician, he responded, "No, bye," and hung up on me. As a medical institution, I am concerned about the level of professionalism among staff who interact with patie... read more

Robert Janczak 

on Google

5 months ago

I couldn't ask for a better team. Maddy did my prep work and iv. She did a fantastic job making sure I was comfortable. My doctor was running a bit late, and they kept me informed ever few minutes.During postop, Vania again made sure I was completely comfortable and was attentive to my needs. I consider myself lucky to have this level of care in a stressful situation. Thank you very much. 

Roz B 

on Google

9 months ago

I’ve been going back and forth about whether to share my experience because I really hoped to have the same great experience that I’ve read about on here but sadly the reality is, I did not. I went in on July 24th in the middle of Houston Summer Heat. The facility had dirty floors in the back and the air condition was Broken that day- remember we had just had a Hurricane Beryl. Now the doctor advised me of how long this procedure would take and doctors know because they perform these procedures all the time, so as long as th... read more

Joe Sellers 

on Google

a year ago

I had an amazing experience at the memorial Hermann surgery center! The communication, attention to detail, friendliness of the staff all exceeded my expectations. I truly great team that provided amazing care to an athlete… Lol