Memorial Hermann Surgery Center Sugar Land

Ben Ulrich 

on Google

4 weeks ago

The staff, from the front desk, nurses, and doctors are very helpful along with being very very friendly. Thank you to all!! 

Mike Dan 

on Google

2 months ago

Avoid at all cost. How one employee can destroys the organization’s reputation in less than 10 minutes. Take my 66 years old sister in law for a procedure. The nurse by the name Aida is to push the wheelchair down while I walk down to pay for the parking and get the car from the parking lot. My wife accompanied her sister in the wheelchair down. The nurse ordered my wife to open the door so she can push the wheelchair pass. She scold my wife for not open the door fast enough. Never mind that my wife is 72 years old woman wit... read more

ngoc huynh 

on Google

2 months ago

Wow this is a terrible front desk .That so frustrating! It’s tough when the first point of contact isn’t friendly, especially when you’re already in a situation where you need good care. Hopefully, the nurses and other staff make up for that experience and provide the support better. 

Michele Juarez 

on Google

2 months ago

Do not let them trick you into to paying more than you should! Pay the least amount possible. We used our FSA card to pay for a procedure and they charged the card three times since 4/26. The EOB states we owe them zero dollars. I called them on 5/28 to ask for our refund and was told we have to wait for the refund dept. Now, it’s 6/11 and still no refund, and they charged our fsa card again on June 1. Now our FSA funds are being held, and who knows when we will receive our refund. Also, it’s up to the “refund dept” if we wi... read more

Erin Barron 

on Google

4 months ago

The nurses and doctors were absolutely 5 stars and were wonderful. Billing is a complete nightmare. Was estimated $3,345 for my son’s endoscopy and my portion only ended up being $836. It’s been two months and still no refund. Memorial Hermann quoted the doctor portion as $444 and my share was $90. The surgery center handles their own billing and Memorial Hermann billing cannot help you. I was told they only issue refunds once a month, which is ridiculous. That is a huge amount of money to be off by.