Memorial Hermann Surgery Center Memorial Village

Lynn Smith-Cronin 

on Google

a week ago

Arrived at 8:30 as requested. After sitting for 2 hours we asked about when the surgery would be done. Found out it was scheduled for 10:45. Why the heck did we have to drive in the worst of Houston traffic to be here at 8:30 if you scheduled it at 10:45?!! By 11 am, with the whole waiting room almost emptied, we asked about the status of the surgery - "soon", is what we were told. At 11:18 the patient was taken back for what was supposed to be a 15 min procedure, with a 30 min turnaround. It's 12:18pm and there is no word t... read more

Conni Young 

on Google

2 weeks ago

I went for day surgery I had a 9:30 surgery scheduled. I arrived at 8:15 and didn't have the procedure until 10a. There is a wait but the staff is helpful and they offer warm blankets in the waiting area. 

Alen Raad 

on Google

4 weeks ago

A few months ago, I had surgery here. Before the procedure, I specifically asked the front desk lady if the amount I was paying that day would be the total cost. She clearly said yes. I paid in full and went through with the surgery. A month later, I received another bill. Shocked, I called them. They told me the amount I paid was only an estimate and that I still owed more. When I asked why this wasn’t explained upfront, they insisted they had told me — which they absolutely had not. Despite my frustration, I paid the new b... read more

Tracy Lynne 

on Google

3 months ago

The most excellent bedside manner. Everyone was very professional. And very experienced and they made me feel very comfortable and if I could, I give them all raises. Especially because it was my first surgery ever and first time under Anastasia. From Kayla, who walked us back to all the wonderful nurses and Dr. Albrecht Mr., Farrell and Kristin and Lori. Also, Amanda, the postop nurse. The lady at the front everybody was just so warm and friendly. We especially enjoyed our conversation with our anesthesiologist, Mr. Joseph.... read more