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Members First Credit Union
- Finance
- Grand Rapids, MI
About this business
Location details
150 Ann St NW, Grand Rapids, MI, 49505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Zach Carlson was very easy to work with throughout the long process. Darlene from the "People Driven Credit Union " side was awesome. I was pleased after the process and would recommend them too others or use them again.
MFCU is a perfect fit for me and my business. Staff is always kind and helpful. I never feel rushed and always get everything accomplished. I hate paperwork and banking but it's much less painful now that I'm not using Chemical!
Not a fan, many things mishandled over the last few years of doing business with them... Very disappointing for a smaller institution.
We lost $600 because of Members First Credit Union. The cash was not properly dispensed from the drive-up teller and the cash, along with a driver's license was stolen. The credit union did not obtain a signed receipt, which is normal practice, meaning is cannot prove that the cash was dispensed. Members First did not call the police as a result of the theft. We as the customers had to do that, along with take precautions regarding possible identity theft. Employees were evasive and managers were unavailable to talk about th... read more
Would be nice it this Credit Union was better informed about Government Health Savings Accounts. They are clueless and have to be told what the limit is to deposit yearly. Also they issue checks for the account...get with it , a card that can be swiped is so much easier but they wont issue them. My checking account had errors that they will not acknowledge due to "computer error". Usually there is a teller "in training" who needs to ask advice from another teller, who also needs help. Also please tellers...cut your fingernai... read more
I have banked there for several year and always have had excellent customer service.
Extremely rude employees, they seem like I am a burden when I ask a question and answer fast without explaining. I can never get ahold of a manager when I want to talk to them about the employees, definitely go to another credit union their services will be better and at least treat you like a human being
Members First credit union has many promises and service standards, and the first is to treat you as an honored guest. They do JUST THAT! They have so many benefits that are better than other credit unions, and they're a thousand times better than a bank! As I sat to wait to open a new account, I was able to have coffee and a comfortable place to sit as well as a magazine to read. I then had help from the New Accounts Representative, Erin, who helped me with everything I needed to know. She also suggested some other financia... read more
Frequently asked questions about Members First Credit Union
How is Members First Credit Union rated?
Members First Credit Union has a 3.8 star rating with 43 reviews.
When is Members First Credit Union open?
Members First Credit Union is open now. It will close at 5:00 p.m.
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