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Mel's Lock & Key

4.7

About this business

Mel's Lock & Key, Automotive lock experts, offers fast lockout and replacement key services for your car, truck, home and business. We service Idaho Falls, and surrounding areas with 24-hour, full service mobile locksmith services. We come to you. Don't bother calling a tow truck to take you to the dealership. We can cut and program that key quicker than it takes to get a truck to you, cheaper too! Lost your keys to your car? No problem. We can replace them and provide duplicates. Mel's Lock & Key offers: • Lockout serv... read more

Location details

360 E Anderson St, Idaho Falls, ID, 83401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.7164 reviews
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likeyouneedtoknow's profile image
likeyouneedtoknow 
9 years ago

Don't ever go to Mel's Put in a call for help as a key had broken off in the door lock of my truck. The guy on the other end of the line seemed hungover, or maybe someone kicked his puppy, I don't know but he says he will be out in 1-2 hours. Three hours later I had heard nothing, so I called back. It rang 3 times, then went to voicemail which tells me the call was ignored. I would understand the ignored call if the team member was busy but I received no reply after leaving a message. Called again in the morning and the guy ... read more

Happy Lady's profile image
Happy Lady 
10 years ago

Very Satisfied I have used Mel's for a number of years and have always had great service. I have called them when I have been locked out of my car and they were always prompt, courteous, and reasonable. They have also helped me with the locks on my house and my business. I have never had a problem. My daughter accidentally locked her baby in the car. Mel's was there in no time and didn't even charge her. I highly recommend them! 

MamaBear's profile image
MamaBear 
13 years ago

Poor Customer Service I found myself locked out of my car with my two small children after a family barbeque on a weekend night. I have Emergency Roadside Service through my insurance carrier (Geico) and despite the advertisement of 24 hour service, between the Insurance company and myself calling, we finally reached him after about 35 minutes. Upon reaching him, he was incredibly rude, and stated "So you know, I will get paid upfront, before I do anything. I don't deal with no insurance company, so that's your problem." I w... read more

satisfied customer's profile image
satisfied customer 
14 years ago

customer I have used them numerous times and everytime they have been prompt and professional. They are very reasonable and recommend them to everyone! 

piolin's profile image
15 years ago

So Fast! I called them at 9:06 a.m. and I looked out the window to see them unlocking my running car at 9:20. They had come in less than 15 minutes and gotten right to work! They were very quick about it, too. It's 9:25 now, and they've already been paid and gone. It was a thirty-five dollar fee, not bad. Definitely call these guys! 

artist's profile image
15 years ago

Happy we've used Mel's for our business key needs for many years. We have always gotten good and fair service. 

nr123's profile image
16 years ago

unhappy not very impressed 

Frequently asked questions about Mel's Lock & Key

How is Mel's Lock & Key rated?

Mel's Lock & Key has a 4.7 star rating with 164 reviews. 

When is Mel's Lock & Key open?

Mel's Lock & Key is closed now. It will open tomorrow at 9:00 a.m. 

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