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Melbourne Mental Health
- Healthcare
- Hawthorn, VIC
About this business
Location details
249-251 Auburn Rd, Hawthorn, VIC, 3122, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Steven Chau is an absolutely fantastic psychiatrist. I was nervous to start this journey, however his kind and person-centred approach made me feel supported and heard from the very first visit. Dr Steve genuinely cares about his patients, and because of this he does not shy away from addressing the financial aspect of accessing psychiatric care and will problem solve ways in which to ease this burden where possible. The staff working at reception are always incredibly helpful and nice. I appreciate that access to psychia... read more
My experience with Melbourne Mental Health was extremely frustrating. I initially reached out back in January 2025 with a referral from my GP. There was no mention that my open referral was unacceptable, nor any communication from them at all. It wasn’t until I followed up today in July 2025 that I learned my referral was completely ignored. Now, I’ve lost my window to see the doctor I wanted, and I’ve wasted six months of my time, only to be told I have to start the process all over again. Mental health care is already diff... read more
Dr Chau is the GOAT when it comes to mental health care treatment. A thorough and compassionate professional in all my years of being a patient. A great practice. Big praise too for Marco Keogh.
My experience with Melbourne Mental Health was extremely frustrating. I initially reached out back in January 2025 with a referral from my GP. There was no mention that my open referral was unacceptable, nor any communication from them at all. It wasn’t until I followed up today in July 2025 that I learned my referral was completely ignored. Now, I’ve lost my window to see the doctor I wanted, and I’ve wasted six months of my time, only to be told I have to start the process all over again. Mental health care is already diff... read more
I phoned the clinic as I had not received my script from the previous appointment and my medication had ran out. I was advised they would email the Doctor and if I didn't hear back in a weeks time to call back the clinic. When asked politely if they could phone the Doctor as this is urgent and cannot be left for a week, I was advised they do not keep phone numbers for Doctors and therefore this was not possible, which quite simply cannot be true. Not that they would not call the Doctor, that they could not. It was an impossi... read more
Frequently asked questions about Melbourne Mental Health
How is Melbourne Mental Health rated?
Melbourne Mental Health has a 3.6 star rating with 41 reviews.
When is Melbourne Mental Health open?
Melbourne Mental Health is open now. It will close at 5:30 p.m.
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