Melbourne IVF Templestowe Lower

J F 

on Google

2 months ago

The team here was quite disorganised. - Poor reception communication- I called up to make a booking for a blood test but was told I didn’t need to book. My husband also called up and was again told that no booking was needed for a blood test. We showed up the next day and was berated twice for not making a booking. - the Virtus Diagnostic staff did not seem to be across the proper processes. The staff forgot to confirm our identity before drawing blood and labelling the samples. She also did not wear gloves whilst drawing bl... read more

Dennis Breitenbach 

on Google

3 months ago

If I could give Melbourne IVF zero stars, I would. This clinic is utterly incompetent and absolutely useless. They repeatedly forget to do crucial tests, misplace or fail to sign documents, and show a shocking lack of responsibility in an area where mistakes can cause devastating consequences. Instead of supporting patients through an already stressful and emotional process, they add to the stress with negligence and disorganisation. Their careless approach does nothing to promote successful outcomes in fact, it feels more l... read more

Carly 

on Google

11 months ago

I was in my mid 30s when I made the decision to go ahead with IVF as a single mum by choice using donor sperm. Unfortunately the public system let me down in various ways and I wasted 8 valuable months waiting for an appointment to be told there was currently no donor program available. I was distraught, angry, sad and ultimately worried that this lost time had impacted my fertility. I called Melbourne IVF the next day, had an appointment with Dr.Kokum Jayasinghe within 2 weeks and fell pregnant within the year. Dr.Kokum was... read more